Clerical Assistant/Receptionist

Gwinnett Place Honda Collision Center

Location: 3325 Satellite Blvd., Duluth, Georgia 30096

Summary: To assist the department with administrative and clerical support.

Essential Duties and Responsibilities include the following:

• Answers incoming calls in a courteous and professional manner.
• Takes accurate messages.
• Directs calls to the appropriate department or person.
• Greets customers in a courteous, prompt and professional manner.
• Directs customers to the appropriate department or person.
• Prepares correspondence, reports, and other documents as assigned
• Performs filing
• Keeps itineraries and schedules
• Operates office machines
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field of Study/Work Experience:

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

Desired Work Experience:

• Up to 3 years
• 3-5 years
• 5+ years

Education/Experience:

Previous administrative or office experience desired. Excellent communication and organizational skills are required.

Certificates and Licenses:

• Valid Driver's License
• Automobile Salesperson License

Computer Skills:

Advanced skills in Microsoft Office products. Ability to learn Dealership Management System and utilize web based applications utilized in department operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel.

Environment Demands:

Duties are performed primarily at a desk in an office environment. Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.