Application Support Engineer - Manufacturing Systems

▶︎ Job Details
・ Job Title: Application Support Engineer – Manufacturing Systems
・ Client: Japanese IT Company
・ Working Location: Liberty, NC
・ Working Style: Onsite
・ Employment Type: W-2, 1 year contract ( No C2C )
・ Salary: $50-52 / per hour (DOE)
・ Benefit: No Insurance but 401 Match
・ Visa Support: N/A
・ Working Hours: Standard Business Hours
・ Language: English
・ Travel: Up to 10%
・ Start Date: September 7, 2026

▶︎ Key Responsibilities:
・ Provide Level 2 and Level 3 application support for Siemens Opcenter MOM and Ignition SCADA in a manufacturing environment.
・ Monitor manufacturing application performance and proactively identify and resolve production-impacting issues.
・ Troubleshoot application, interface, communication, and data-related incidents within SLA targets.
・ Perform root cause analysis for recurring issues and support major incident recovery activities.
・ Support Siemens Opcenter production workflows, electronic work instructions, genealogy, traceability, and manufacturing execution processes.
・ Configure and maintain master data, workflows, production models, and application settings.
・ Support and maintain Ignition Gateway, Vision, and Perspective applications.
・ Develop and modify HMI screens, reports, dashboards, alarms, and historian configurations.
・ Support shop-floor data collection, visualization, and communication between manufacturing systems.
・ Participate in application deployments, upgrades, patches, testing, production cutovers, and post-deployment monitoring.
・ Maintain incident, problem, and change records within the IT service management platform.
・ Identify opportunities to improve application stability, operational efficiency, and automation.
・ Develop and maintain SOPs, support documentation, and knowledge articles.
・ Collaborate with manufacturing, quality, automation, engineering, and IT teams.

▶︎ The right candidate will possess:
・ Strong troubleshooting and problem-solving skills in a manufacturing production environment.
・ Ability to support business-critical manufacturing applications and respond effectively to production issues.
・ Strong understanding of MES/MOM and SCADA systems and their integration with shop-floor operations.
・ Ability to work collaboratively with manufacturing, engineering, automation, quality, and IT teams.
・ Continuous improvement mindset with an interest in Kaizen and digital manufacturing initiatives.
・ Strong communication and technical documentation skills.

▶︎ Required Qualifications & Skills:
・ Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline .
・3–5 years of application support experience in a manufacturing environment .
・ Experience supporting MES/MOM, SCADA, or other manufacturing applications .
・ Experience with production support, incident management, troubleshooting, and root cause analysis.
・ Experience working within 24x7 manufacturing operations .
・ Experience with Siemens Opcenter Execution / MOM .
・ Experience with Ignition SCADA / Ignition Gateway Administration .
・ Knowledge of manufacturing process modeling, production execution, and workflow management.
・ Knowledge of OEE monitoring, traceability & genealogy, and shop-floor data collection .
・ Experience with SQL query development and stored procedures .
・ Basic knowledge of Python, Java, or other scripting languages .
・ Knowledge of REST APIs and Web Services .

Preferred Qualifications:
・ Hands-on Siemens Opcenter experience.
・ Strong understanding of manufacturing processes and production environments.
・ Experience with continuous improvement / Kaizen initiatives.
・ Strong technical documentation skills.

Important Notice
•    No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.