Associate Registrar for Exams - Law Center

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Associate Registrar for Exams in the LAW Office of the Registrar at Georgetown University bears direct responsibility for the administration of academic policies related to exams. Exam administration is a high stakes and high touch process at Georgetown Law, and the position oversees all aspects of exams, including advising faculty and students, as well as enhancing existing and developing new procedures and services to address emerging needs of the Law Center community. Incumbent works with the Registrars to develop and implement policies and processes that lead to efficient and successful exam administration events.

As more fully described below, areas of responsibility include the following: final exam administration; accommodated exam administration in collaboration with the Office of Accessibility Services; mini-course and special exam administration; exam conflict and exam relief; exam review, and communications and publications connected with exams. There are other duties as assigned by the Assistant Dean and Registrar to ensure efficient office operations dedicated to excellent stakeholder service and support.

Duties include but are not limited to:

• Lead administration of 10,000+ final exams each semester, ensuring fairness, accessibility, and academic integrity.
• Collaborate with faculty on exam creation, guidelines, and delivery.
• Oversee accommodated exams in partnership with the Office of Accessibility Services, maintaining confidentiality and equity.
• Manage exam scheduling, conflict resolution, and student relief requests with fairness and transparency.
• Collaborate with Capitol Campus UIS partners to implement and enhance exam technologies as well as evaluate new systems and tools.
• Supervise and develop staff, fostering a collaborative, student-focused team culture

Work Interactions

This position reports directly to the Assistant Dean and Registrar. The incumbent directly manages the Exam Team, which includes 3 full-time staff members. The team members are the Associate Director of Exams, the Manager of Exams, Grades, and VA Services, and the Academic Coordinator for Exams, Grades, and VA Services. The Associate Registrar for Exams also supervises and trains approximately 50 temporary proctors brought in to support in-class exam administration. To ensure effective, efficient, and successful exam administration each semester, this position works directly with critical LAW Community stakeholders - students, faculty, and campus departments. The Associate Registrar for Exams works directly with students and their individual exam concerns and needs. As a lead exam representative of the Office of the Registrar, which is responsible for the administration of the Law Center's academic policies, this position is expected respond timely, accurately, kindly and fairly to student and faculty issues. The person must be able to use good judgment in presenting student concerns to the Assistant Dean and Registrar and proposing changes to existing policies or procedures in response to those concerns. These issues and concerns often directly impacts students' academic success and the faculty's ability to create, submit, and grade their exams.

Requirements and Qualifications

• Bachelor's degree
• 5 -7 years of progressively responsible management experience
• Academic and/or personal advising experience
• Strong commitment to outstanding customer service with a broad range of stakeholders
• Proven track record in project management
• Professional, calm demeanor and ability to negotiate positive outcomes in the midst of highly stressful situations
• Proficiency in and comfort with Microsoft Suite of products
• Demonstrated exemplary communication, organizational, multitasking, and problem-solving skills
• Ability to work independently, yet collegially, with fellow staff members and with stakeholders, including students, faculty, and other administrators
• Self-motivated with the capacity for handling multiple tasks simultaneously
• An appreciation of and a commitment to maintaining the confidentiality of sensitive information

Preferred Requirements and Qualifications

• Preference for a Master's degree or Juris Doctorate degree
• Preference for team management experience in a higher education setting
• Preference for technical knowledge and experience in systems used by higher education institutions
• Proficiency in database management, including reporting/analysis - working knowledge and prior use of Banner and Cognos.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website:

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$66,783.00 - $126,720.23

Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at View phone number on click.appcast.io or View email address on click.appcast.io.

Need some assistance with the application process? Please call View phone number on click.appcast.io. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.