Campaign Operations Associate

Job Description

Campaign Operations Associate

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LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services providers of contingent workforce solutions. As a recognized industry leader in contingent workforce solutions and a Certified Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

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Our client is seeking a detail-oriented, collaborative, and proactive Campaign Operations Associate to provide temporary execution support as the Campaign Operations team continues to evolve its operating model.

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The contractor will support the end-to-end execution of media and incentive campaigns across a variety of platforms and workflows. This role will partner closely with Campaign Operations, Client Success & Partnerships, and other cross-functional teams to gather campaign requirements, coordinate timelines, review creative assets, complete campaign setup, conduct quality assurance, and support accurate, on-time activation.

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This position is designed to provide near-term execution capacity as the team responds to campaign growth, expanded responsibilities, and the transition of repeatable work into a hybrid and offshore delivery model. Contractor support will help maintain campaign delivery and service levels while internal resources focus on training, governance, workflow simplification, automation, and other strategic priorities.

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Success in This Role

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Success will be measured through:

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• Accurate campaign setup and execution
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• On-time completion of assigned campaign milestones
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• Consistent adherence to established workflows and guidelines
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• Early identification and escalation of risks or missing information
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• Clear and timely communication with campaign stakeholders
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• Reliable management of multiple concurrent campaign requests
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• Positive contribution to team capacity, quality, and delivery stability
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Contract Assignment Context

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This is a temporary contractor assignment intended to provide additional capacity while the Campaign Operations team implements its future-state operating model. The position will primarily support execution needs, workload stabilization, and campaign continuity.

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Depending on experience and business needs, assignments may include standardized media and incentive workflows or more complex, client-facing execution support.

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What the Contractor Will Gain

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• Hands-on experience supporting media and incentive campaign operations
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• Exposure to campaign products, platforms, and operational workflows
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• Experience collaborating across Campaign Operations, Client Success & Partnerships, and other cross-functional teams
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• Opportunities to develop campaign management, media operations, and operational execution skills
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• Experience supporting a team as it standardizes workflows, expands offshore delivery, and introduces automation and AI-enabled ways of working
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Key Responsibilities

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• Execute assigned media and incentive campaign workflows from intake through launch, following established processes, product guidelines, and service-level expectations
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• Review campaign plans and intake materials, confirm required information is complete, and translate campaign requirements into the appropriate setup and workflow activities
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• Coordinate with Client Success & Partnerships, Campaign Operations, and cross-functional partners to secure campaign details, assets, approvals, and other required deliverables
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• Build and manage campaign timelines to support accurate and on-time execution across multiple concurrent requests
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• Review creative assets, URLs, targeting specifications, tracking parameters, product information, and other campaign inputs for completeness and compliance
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• Complete campaign setup within designated platforms and systems
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• Conduct quality assurance reviews throughout the workflow and before activation, escalating potential issues or discrepancies when needed
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• Communicate required edits, missing information, timeline risks, and campaign status updates clearly and proactively
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• Support campaign activation confirmation, reporting coordination, documentation, and other post-launch activities as assigned
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• Follow established escalation paths and raise blockers early enough to protect campaign timelines and the customer experience
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• Maintain accurate workflow documentation and system records
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• Develop foundational knowledge of media and incentive products, including how they are sold, fulfilled, activated, and measured
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• Contribute observations and suggestions to improve campaign workflows, documentation, quality, and execution efficiency
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• Work independently across a high volume of assigned campaigns while remaining flexible and collaborative within the broader team
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Required Qualifications

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• Strong attention to detail and commitment to producing accurate, high-quality work
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• Demonstrated ability to organize and prioritize multiple assignments, timelines, and deadlines
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• Strong written and verbal communication skills
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• Ability to follow established processes consistently while asking clarifying questions when requirements are unclear
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• Ability to work independently, take ownership of assigned responsibilities, and proactively escalate risks or blockers
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• Comfortable working in a fast-paced, evolving environment where priorities and workflows may change
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• Strong collaboration skills and the ability to work effectively with multiple functional teams
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• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook
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