Credit And Collections Specialist

Credit & Collections Specialist Holtsville, NY Join a long-established, Long Island company as our next Credit & Collections Specialist. In this role, you'll play a key part in strengthening our cash flow, supporting our accounts receivable operations, and building positive relationships with customers nationwide. If you're someone who enjoys solving problems, communicating with purpose, and keeping things organized in a fast-moving environment, this is a place where you'll thrive. You'll work alongside a tight-knit collections team within a company known for reliability, strong product availability, and exceptional customer service. Key Responsibilities Delinquent account outreach Contact customers with professionalism and courtesy to resolve outstanding balances Account documentation Maintain accurate records of payments, statuses, and communication history Payment tracking Monitor commitments and ensure timely follow-through Credit application review Process applications and request additional information when needed Credit verification Confirm references through outreach or reporting tools Credit limit assessment Evaluate payment behavior and recommend adjustments Risk escalation Flag higher-risk accounts for management review AR monitoring Review AR and cash reports to identify trends Team collaboration Partner with collections and customer service teams to resolve issues Customer communication Maintain strong, professional relationships through clear communication System proficiency Use Microsoft Office and internal tools to manage accounts and documentation Requirements 3+ years in accounts receivable, credit, or collections Strong organization and the ability to manage multiple accounts Excellent attention to detail and accuracy Professional phone presence and strong interpersonal skills Clear written and verbal communication Reliable follow-up and task management Solid math skills for balances and credit calculations Ability to stay calm and professional in challenging conversations Proficiency with Microsoft Office and general computer systems Comfort working in a fast-paced, team-oriented environment Work Environment Our office is energetic, collaborative, and focused on delivering exceptional service. You'll work within a collections team of five to six people, partnering closely with customer service representatives to support the order and payment process. It's a place where people stay, grow, and take pride in the work they do. Job Type & Location This is a Permanent position based out of Holtsville, NY. Pay and Benefits The pay range for this position is $47840.00 - $52000.00/yr. Full medical insurance is paid for (Copay, Surgeries, etc.) 401k with 4% match that you can contribute to after 1 year of working there 5 PTO days year 1, 10 PTO year 2, 15 PTO year 5 56 hours of sick time 3-4% raise every year based on performance Workplace Type This is a fully onsite position in Holtsville, NY. Application Deadline This position is anticipated to close on Aug 24, 2026.