Senior Systems Operations Engineer

Senior Systems Operations EngineerMonitor and support messaging/email infrastructure, respond to incidents, troubleshoot Linux systems, manage SMTP routing and Proofpoint/Cloudmark configurations, analyze delivery issuesBachelor's degree in CS/IT or equivalent experience, several years systems operations or messaging operations, strong Linux administration, deep SMTP/DNS/SPF/DKIM/DMARC knowledge, Proofpoint or Cloudmark experienceExperience with mail relays, gateways, connectors, TLS certificate management, production incident management processes, and automation scriptingThe client is a global consulting, technology, and digital firm specializing in the financial services industry. Established in 2001, the company provides innovative solutions to help clients navigate digital transformation, enhance operational efficiency, and achieve strategic objectives. With a focus on banking, capital markets, and insurance, it leverages cutting-edge technologies such as blockchain, artificial intelligence, and data science to deliver customized IT solutions and business consulting services.The company's commitment to innovation, combined with its industry expertise, positions it as a leader in driving technological advancements and helping financial institutions stay competitive in a rapidly evolving market.Rate Range: $50-$51/HrWe are seeking a Senior Systems Operations Engineer with strong experience in product operations, messaging infrastructure, Linux administration and SMTP routing. The ideal candidate will be responsible for maintaining, optimizing, and supporting business-critical messaging platforms while ensuring system reliability, security, and operational excellence.This role requires a combination of systems engineering, application support, troubleshooting, automation, and cross-functional collaboration skills.Manage and support messaging and email infrastructure in production environments.Perform day-to-day product operations, including monitoring, incident response, service validation, and operational support.Administer and troubleshoot Linux-based systems and services.Configure, maintain, and troubleshoot Proofpoint and Cloudmark messaging and email-security solutions.Design, implement, and maintain SMTP routing, relays, gateways, connectors, and mail-flow configurations.Analyze email delivery issues, including bounces, delays, rejections, spam classifications, and routing failures.Monitor system health, performance, availability, capacity, and message-processing workflows.Investigate and resolve production incidents using structured root-cause analysis.Develop scripts and automation to improve operational efficiency and reduce manual processes.Implement and maintain operational procedures, runbooks, support documentation, and knowledge articles.Support upgrades, patches, configuration changes, migrations, and production deployments.Collaborate with engineering, security, network, infrastructure, and support teams to resolve complex issues.Ensure messaging systems meet security, compliance, availability, and performance requirements.Participate in on-call rotations and provide timely support for critical production issues.Identify opportunities to improve monitoring, alerting, reliability, and overall product operations.Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; equivalent experience may be considered.Several years of experience in systems operations, production support, messaging operations, or systems development.Strong hands-on experience with Linux operating systems and command-line administration.Solid understanding of email and messaging technologies, including:SMTPDNS and MX recordsSPF, DKIM, and DMARCTLS and certificate managementSMTP authenticationMail queues and delivery status codesEmail reputation and anti-spam controlsExperience with SMTP routing, mail relays, gateways, connectors, and mail-flow troubleshooting.Experience supporting Proofpoint and Cloudmark products or comparable messaging-security platforms.Strong troubleshooting, analytical, and problem-solving skills.Experience working in production environments with incident, change, and problem-management processes.ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.Operations roles at ApTask cover program management, PMO, business analysis, transformation, and change-management positions across enterprise clients. We place operators who translate strategy into delivery — PMPs, Scrum Masters, agile coaches, Six Sigma black belts, and change-management practitioners certified in Prosci or the client's preferred framework. Candidates are validated against the specific enterprise tooling the client runs (ServiceNow, Jira Portfolio, Clarity, Planview) and their prior track record in comparable-scale programs, not generic delivery experience.1. Verified profile Submit your résumé and complete the ApTask identity + skills verification. We check right-to-work, background, and technical calibration once — never resell or re-verify — so future roles surface faster.2. Recruiter calibration call Within one business day, the recruiter who owns this requisition reviews your profile against the client's specific stack, arrangement, and start-date requirements. You'll hear back either way — no ghosting.3. Client interview If your profile is a fit, we present you to the hiring team. Most clients run 2-3 interview stages: hiring-manager screen, technical panel, and final. We prep you with the exact scorecard criteria before each round.4. Offer + onboarding On acceptance, you onboard W-2 with ApTask. Benefits, payroll, and timesheets run through us. Your recruiter stays your point of contact for the length of the engagement.