Logistics Clerk

Logistics Clerk (Contract Potential to Go Permanent)

We're supporting a client seeking a Logistics Clerk to join their team on a contract basis, with the possibility of converting to a permanent role. Candidates must be able to commit fully to a contract assignment. This role blends customer service, administrative support, and logistics coordination to ensure smooth order processing and accurate communication.

Key Responsibilities

• Manage inbound and outbound calls in a professional, customer-focused manner.
• Enter accurate data into internal systems while gathering information from customers and partners.
• Work within platforms such as WooCommerce, ShipStation, Salesforce, and InforM3 to process orders, track shipments, and update records.
• Provide customer service support, answer questions, resolve basic issues, and escalate when needed.
• Perform administrative tasks including filing, document organization, and record maintenance.
• Support daily logistics coordination to ensure timely order flow and delivery.
• Multitask effectively across calls, data entry, and administrative duties.
• Collaborate with a small, supportive team as the company continues to grow its direct-to-consumer operations.

Essential Skills

• Customer-facing experience, especially phone-based support.
• Strong multitasking abilities and comfort handling calls + data entry simultaneously.
• Accurate, detail-oriented data entry skills.
• Administrative/clerical experience.
• Interest in logistics or experience supporting logistics processes.
• Ability to learn and navigate multiple software systems.

Preferred Skills

• Experience in a veterinary or animal-related environment (highly valued).
• Familiarity with WooCommerce, ShipStation, Salesforce, or InforM3.
• Administrative support, customer service, or clerical roles.
• Strong communication skills and a customer-focused mindset.
• Interest in supporting a growing direct-to-consumer model.

Work Environment

• Onsite role in Parkville, MO.
• Work closely with a small, collaborative, and supportive team.
• Office-based environment using computer systems throughout the day.
• Great fit for someone who enjoys customer interaction, problem-solving, and a mix of administrative and logistics work.

Job Type & Location

This is a Contract position based out of Parkville, MO.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Parkville, MO.

Application Deadline

This position is anticipated to close on Jun 5, 2026.