Surgical Scheduling Coordinator II-MSW-FT Days

Surgical Scheduling Coordinator

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care

Responsibilities:

• Responsible for the coordination of all OR surgeries and procedures.
• Monitors front office workflow and make adjustment to ensure optimum delivery of service.
• Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures
• Responsible for obtaining patient medical clearance
• Resolve patient issues or answer questions regarding policies and procedures
• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date
• Schedules post-op follow up visits with providers.
• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc
• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

Qualifications:

Education Requirements

• HS/GED; Associate degree preferred

Experience Requirements

• 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment.

Licensing and Certification Requirements

• Certification as a Medical Assistant from an approved school preferred.

Computer Skills

• MS Office Suite: Basic
• Other: Basic MS Word (Word, Excel), Outlook
• Knowledge of IDX and Cerner systems helpful

General Skills and Competencies

• Excellent written and oral communication skills
• Excellent customer relations
• Exceptional attention to detail and accuracy