Bilingual Case Management Coordinator - 50-75% Travel

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time. Position Summary This position offers a $5,000 New Hire Bonus! Candidates must be located in Miami Dade county, specifically zip code 33172 This role will require 50-75% travel for face-to-face visits with members in Miami Dade. Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours. We are seeking a self‑motivated, energetic, detail‑oriented, highly organized, tech‑savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday‑Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. The Case Management Coordinator is responsible for telephonically and/or face‑to‑face assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs and facilitate overall wellness. The Coordinator will effectively manage a caseload that includes both supportive and medically complex members, developing proactive courses of action to address issues and enhance short‑ and long‑term outcomes. In addition, the Coordinator determines appropriate services and supports—including prior authorizations, coordination with PCPs and skilled providers, condition‑management information, medication review, and community resources and supports. Required Qualifications Bi‑lingual in English and Spanish. Must reside in zip code 33172. Willing and able to travel 50‑75% of the time to meet members face‑to‑face in Miami Dade County and surrounding areas in FL. Computer proficiency in Microsoft Word, Excel, and Outlook. 1+ year of experience in behavioral health or a long‑term care setting. Preferred Qualifications Strong preference for field case management and discharge planning experience. Ability to multitask, prioritize, and effectively adapt to a fast‑paced changing environment. Effective communication skills, both verbal and written. Managed care experience. Education Bachelor's degree in social work or a related field. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short‑term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 06/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace. #J-18808-Ljbffr CVS Health