Inbound Support Specialist: Empathy-Driven Resolution
Mphasis
Mphasis is hiring Customer Outreach Specialists for a fast-paced inbound call center supporting small and medium wireless business customers. You’ll be the first contact, resolving issues in real time and delivering a high-quality experience while navigating multiple systems. You'll handle various call types, demonstrate empathy, ownership, and professionalism, and work in a structured, KPI-driven environment with daily performance measurement. #J-18808-Ljbffr Mphasis
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Inbound Support Specialist: Empathy-Driven Resolution in San Antonio, TX vacancy
- ...Description Description: Peer Support Provide structured peer... ...Certification as a Recovery Support Peer Specialist (RSPS) or equivalent... ...if personal vehicle is driven during company business. Commit... .... Strong problem-solving and conflict-resolution skills....SuggestedWork at office
Rise Recovery
San Antonio, TX20 days ago - ...guaranteed asset protection (GAP), written off accounts, bankruptcies, repossessed collateral, and workout loans. Position requires taking inbound calls in a fast paced, high volume call center environment with focus on providing consistent and comprehensive member service to...Suggested
- ...enterprise IT, collaborating with people who are driven and resourceful like you. Meaningful... ..., or ticketing systems. Log and track support requests using help desk ticketing... ...records/tickets of support interactions and resolutions. Contribute to knowledge base articles...SuggestedTraineeshipRemote workMonday to FridayShift work
General Dynamics
San Antonio, TX3 days ago - ...role where your technical talent directly supports national‑level operations. As a Help... ...clear, detailed documentation of issues, resolutions, and procedures. ● Contribute solutions... ...matter. ● Growth: Access to AI‑driven career tools and learning platforms ●...SuggestedImmediate startRemote work
General Dynamics Information Technology
San Antonio, TXa month ago - ...Support Specialist (Temporary Contract) Location: San Antonio, TX 78229 Pay Rate: $27.00/hour Duration: 3-Month Contract Schedule: Monday... ...Communicate professionally regarding ticket status, updates, and resolutions. Collaborate with team members to ensure timely completion...SuggestedFull timeContract workTemporary workWork at officeMonday to Friday
ICON Consultants, Inc.
San Antonio, TX2 days ago $38.3k - $51.9k
...Residents will be assisted via inbound telephone calls through a... ...efficiently resolve conflicts; support account audits, email correspondence... ...concerns, acknowledge with empathy and articulate solution for... ...on providing a one call resolution. Ability to multi-task and...Full timeWork at officeRemote workFlexible hoursAvalonBay Communities
San Antonio, TX2 days ago- ...We have an opening for a talented PayPal Dispute Resolution Specialist to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Provide excellent interactions with customers and colleagues. Perks include competitive pay, flexible...Flexible hours
TradeJobsWorkforce
San Antonio, TX4 days ago - ...Claims Examiner & Support Specialist Level I The Claims Examiner & Support Specialist Level... ...and well-being, practice patience and empathy, and assume positive intent. Synergy... ...calls to include topics discussed and resolution. Addressing concerns and questions...Work at officeMonday to FridayFlexible hours
- ...Client Support Specialist To be eligible for consideration of this role, your primary residence... ...service, client support and problem resolution skills Strong verbal and written... ...Deliver Engage with customers, via inbound calls, responding to their inquiries which...Remote jobFull time
- ...@StewartTitle Job Description Job Summary Provides technical support for hardware, software, and systems to ensure a reliable end user... ...Assists in IT service management activities, ensuring timely resolution of incidents and requests. Develops and updates technical...Work experience placementRemote work
- ...Certification: CompTIA Security+ The End User Services (EUS) Specialist provides onsite Tier II technical support for end-user IT issues escalated from the Tier I... ...provide timely, meaningful ticket updates through resolution. Meet or exceed Service Level Agreement (SLA)...Remote workRelocation
- ## Personnel Support Specialist - Criminal Background Check TeamApplylocations: San Antonio, TXtime type: Full timeposted on: Posted Todayjob... ...process to chain of command immediately for reporting and resolution. 5. Participate in scheduled meetings, in-service trainings,...Work experience placementLocal areaImmediate startWork visaNight shiftAfternoon shift
$120k - $150k
...sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their... ...chat, email, and Zoom with accuracy, professionalism, and empathy. Customer Onboarding: Ensure new customers are set up for...Remote workGrabJobs
San Antonio, TX11 hours ago- ...Claims Administrative Support Specialist The Claims Administrative Support Specialist provides... ...operations. This is a fast-paced, task-driven position that requires strong attention... .... Make outbound and receive inbound calls to policyholders, adjusters, and...Work at officeMonday to FridayDay shift
$50k - $65k
...Reports to: Product Support Manager Location: Remote US Compensation Range: $50,000 to... ...training opportunities. As a Product Support Specialist here at Huntress, you will play a key... ...initial partner support and convey resolutions to customers Walk customers through problem...Full timeRemote workWorldwideHome officeGrabJobs
San Antonio, TX2 days ago- ...seeking a talented individual to provide first-level technical support for end-user computing devices and applications. This role is... ...equipment, supporting Microsoft technologies, and ensuring timely resolution of incidents and service requests. The ideal candidate is...Work at officeRemote workWorldwide
SWBC
San Antonio, TX4 days ago - ...Description Description: Position Summary: The Desktop Support Specialist III acts as a senior technical resource within the support team... ...complete documentation, accurate time entries, and timely resolution. Assist in developing and improving documentation,...Work at officeRemote work
Bridgehead IT LLC
San Antonio, TXmore than 2 months ago - ...Customer Support Representative You're a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support...Flexible hours
$20 - $22 per hour
...1 (intermediate level) maintenance and support for CPS Energy desktop computers and laptop... ...limited to identifying and initiating resolution to customer problems, software and hardware... ...Technology, Computer Help Desk Specialist, Computer Network Administration or related...Contract workWork experience placementWork at officeRelocation$17 - $19 per hour
...most exciting times in tech. Purpose-Driven Culture At ACI Learning, work isn't just... ...change! What You'll Do The Student Support Specialist provides responsive support to... ...routing them to the appropriate parties for resolution. Provide initial support via phone, chat...Hourly payWork at officeImmediate startFlexible hours$22 - $23 per hour
Desktop & Mobile Support Specialist Position type: Fulltime - Contract role Duration: 6 Months Location: San Antonio, TX Responsibilities... ...training. Collaborate with support teams to ensure timely resolution of issues. The Ideal Candidate Will Have Associate Degree...Hourly payFull timeContract workTemporary workWork experience placementWork at officeImmediate startWorldwideRelocationFlexible hours- Frost seeks a Customer Service Specialist in Texas to be the first line of support for banking customers. You will handle inbound/outbound calls, resolve issues, and collaborate with other lines of business to satisfy requests. Training is provided to build product knowledge...Weekend work
- ...applications and next steps. Our partner is looking for an IT Support Specialist based in Spain. Join a remote-first technology environment... ...contribute to the growth of a diverse portfolio of technology-driven businesses. Data Privacy Notice: By submitting your application...Remote workFlexible hours
Jobgether
San Antonio, TX2 days ago - ...InGenesis is currently seeking a Technology Support Specialist to work with our client. In this role... ..., troubleshooting activities, and resolutions in the IT service management system.... ..., we deliver strategic, data-driven solutions that include redefining workforce...Contract workWork at officeLocal areaShift work
$25 per hour
TEKsystems is hiring for Escalations Specialists to join our clients team!... ...throughout the complaint resolution process. Team members will... ...for handling outbound/inbound calls to customers who have... ...complaints. JOB DESCRIPTION:• Support internal and external customers...Contract workTemporary workPart timeImmediate startWork from home- ...guide clients in developing goals. Provide ongoing individual support and encouragement to clients. Input and maintain accurate records... ...be recognized under an HHSC-approved process for Peer Support Specialist. Must be a certified Peer Support Specialist. Providers must...
Real Comfort Living LLC
San Antonio, TX4 days ago $15.1 - $22.69 per hour
...Job Family: Group Vehicle Operations; Position: Virtual Block Specialist I; Level: Management Level; Individual Contributor; Flexible work... ...information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist...Hourly payRemote workVisa sponsorshipFlexible hoursShift workCAI Cox Automotive Corp Svcs., LLC
San Antonio, TX2 days ago- ...Lead Csc Manager - Computer User Support Specialist EPS Corporation is looking for a Lead CSC Manager - Computer User Support Specialist... .... Maintain clear communication with users throughout the resolution process, ensuring timely updates on status and progress of service...Work at officeRemote work
$75k - $85k
...believe in giving our team the autonomy and support to make decisions that lead to... ...coaching, accountability, and conflict resolution Support succession planning by identifying... ...ability to deliver exceptional care. We're driven by a mission to simplify healthcare...Work at officeLocal areaOffice Ally
San Antonio, TXa month ago- ...solutions servicing several federal agencies and military installations across the nation. We are seeking a Personnel Management Support Specialist to support our ongoing mission at Lackland AFB in San Antonio, TX. This role requires an active TS/SCI Clearance. What You'll...Temporary workWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Support Specialist: Empathy-Driven Resolution. Be the first to apply!
Related searches
- entry level IT support specialist San Antonio, TX
- senior IT support specialist San Antonio, TX
- integration support specialist San Antonio, TX
- support specialist remote San Antonio, TX
- IT support specialist San Antonio, TX
- family support specialist San Antonio, TX
- community support specialist San Antonio, TX
- event support specialist San Antonio, TX
- operations support agent San Antonio, TX
- recruiting support specialist San Antonio, TX