Host/Hostess - Delbar Buckhead ($16/hr - $20/hr)

Host Delbar Buckhead, GA

The Host is the first point of contact for all guests and plays a key role in creating a warm and welcoming environment. This position is responsible for managing both reservations and walk-in traffic to optimize seating efficiency while ensuring an exceptional guest experience. Success in this role requires grace under pressure, strong communication skills, and a deep commitment to hospitality.

Pay Range: $16$20 per hour, based on experience and performance.

Key Responsibilities

Guest Interaction

• Greet every guest with warmth, enthusiasm, and professionalism.
• Anticipate and accommodate guest needs, including special requests and celebrations.
• Uphold Delbar's hospitality standards at all times.

Reservation & Seating Management

• Maintain and manage the reservation system to maximize table turns and guest flow.
• Welcome walk-in guests and manage waitlists with clear, accurate wait time communication.
• Make strategic seating decisions to support service flow and enhance guest experience.

Operational Duties

• Ensure the host stand and entrance area are clean, organized, and fully stocked with current menus and tools.
• Perform assigned opening and closing duties as part of the daily shift.
• Keep menus tidy and presentable and report any maintenance or equipment issues to management promptly.

Team Collaboration

• Participate in daily pre-shift meetings to stay informed on specials, events, and service updates.
• Communicate effectively with servers, managers, and kitchen staff to ensure seamless guest service.
• Support team members throughout the shift as needed to foster a collaborative and efficient environment.

Compliance & Standards

• Follow all cleanliness and sanitation guidelines per Department of Health requirements.
• Adhere to Delbar's appearance and grooming standards as outlined in the Employee Handbook.
• Represent Delbar with a positive, professional attitude and a guest-first mindset.

Qualifications

• Previous experience in a fast-paced, high-volume restaurant required.
• Experience with Resy or Opentable
• Maitre d' experience is a plus.
• Strong interpersonal and communication skills.
• Ability to multitask, stay organized, and remain composed under pressure.

Physical Requirements

• Must be able to stand, walk, bend, and lift for the duration of the shift.
• Able to lift up to 50 lbs and perform repetitive physical tasks as needed.
• Comfortable working near hot surfaces and cleaning materials.
• Flexible schedule including evenings, weekends, and mandatory holidays.