Customer Service Specialist

If you’re the kind of person who loves turning chaos into clarity—clean orders, accurate details, and customers who feel taken care of—this role is for you. You’ll own the order process from intake through internal routing, coordinating closely with Planning/Shipping while keeping customers informed on status, availability, and delivery timelines. Required Skills 3+ years of experiencein customer service, sales support, and/or order entry (or similar) Experience withorder entry / order processingin a fast-paced environment Ability toverify pricing, reviewcredit status/terms, and catch inconsistencies Strong attention to detail (accurate data entry + organized documentation) Confident customer communication—email and phone—focused on resolution Proficiency inMicrosoft Excel, Outlook, and Word Strong prioritization and follow-through while managing multiple orders at once Nice to Have Skills Experience coordinating withshipping/logistics, planning, inventory, purchasing, or sales teams Familiarity withinventory availabilityconcepts, sourcing options, and lead times Exposure toconsignment inventoryworkflows Preferred Education and Experience High School Diploma required(additional education in business/customer service/supply chain is a plus) 3+ years of relevant experiencein customer service, sales support, and/or order entry Other Requirements Comfortable working cross-functionally and jumping in to support teammates during high volume, absences, or shifting priorities Able to maintain organized electronic records and document activity consistently (including calendar updates and confirmations) Salary $45,000 per year #J-18808-Ljbffr