Sales Administrative Assistant

Sales Administrative Assistant

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Essential Job Functions

• Schedules and prioritizes work load to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintain and update FDC.
• Maintain account files and ensures that all information is included in file, i.e. budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists.
• Answers calls to Sales office by third ring – take no message with incoming leads.
• Ensures that the following information is received prior to transferring calls to managers/Director: name, phone number, group or company name, number of caller, date and time call received, email address.
• Enters work orders in Synergy as directed by managers.
• Assists managers as needed.
• Maintain daily transaction log/review monthly.
• Gathers materials and mails packages to clients as necessary.
• Prepare and review contracts and enter into FDC.
• Enter final room pickup from FDC.
• Order office supplies and enter budget adjustments in Birchstreet.
• Process commission reports.
• Input amenities into GoCon for VIP clients and process paperwork (amenity card, receipt signature from Room Service).
• Process outgoing mail.
• Take minutes at committee/assistant meetings as directed
• Participate in schedule rotation for department coverage.
• Attend monthly department meetings and other company required training.
• Complete other duties as assigned by management.

Qualifications

• Previous hotel sales administrative experience preferred. College degree preferred.
• Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be proficient in Microsoft Office.
• Must demonstrate exceptional organizational skills.

Physical Requirements

The ability to sit and utilize telephone/computer for an extended period.

Working Environment

Interior of hotel, in normal office conditions.

Tools & Equipment

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, GoCon, Birchstreet, Concur

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.