Operations Lead

Moritz (YC W26) is an AI-native law firm reimagining how publicly-traded companies and the world’s fastest growing companies get legal work done. We combine world-class legal talent with proprietary technology to deliver faster, more transparent legal services. We're a fast-moving team based in San Francisco, and we're looking for sharp, organized people to grow with us. About the Role We're hiring an Operations Lead to work directly with our founding team, building and running the operational backbone of a fast-growing law firm. You'll own the systems, processes, and cross-functional coordination that let our lawyers and clients move fast without things falling through the cracks. AI is core to how we work: you'll use AI daily, so knowing how it works is a must. What You'll Do Operations & Process Own end-to-end operational processes across case management, billing, and internal workflows Design, document, and continuously improve the systems that keep the firm running as we scale Identify bottlenecks and inefficiencies across teams, and drive fixes from diagnosis to implementation Build and maintain dashboards, trackers, and reporting that give the founding team real-time visibility into the business Cross-Functional Coordination Act as the bridge between legal, sales, and support functions Manage vendor relationships, tools, and internal systems (CRM, admin dashboards, productivity tools) Coordinate hiring, onboarding, and performance processes for operational and support staff Support financial operations: invoicing, payment tracking, and reconciliation across contractors and vendors Strategic Support Partner with the founders on special projects, from new market/hire rollouts to process overhauls Bring structure to ambiguous problems and turn them into repeatable playbooks Flag risks and opportunities before they become urgent What We're Looking For 3+ years of experience in operations, business operations, or a similar generalist role, ideally at a startup Track record of building and scaling processes from scratch in a fast-moving environment Excellent written and verbal communication skills; comfortable working directly with founders, clients, and cross-functional teams Highly organized and detail-oriented, with the ability to run multiple workstreams simultaneously Strong analytical skills; comfortable with spreadsheets, dashboards, and operational reporting Proactive, resourceful, and comfortable with ambiguity Experience with CRM tools and modern productivity/automation tools is a plus Experience in legal services, professional services, or a regulated industry is a plus Must be based in or willing to relocate to San Francisco Why Join Us Work directly with the founders of a fast-growing YC company Own the operational foundation of a modern law firm from an early stage High-trust, high-ownership environment where your decisions have immediate impact Front-row seat to building a category-defining AI-native legal services company #J-18808-Ljbffr Moritz