Helpdesk Specialist Job Description

Helpdesk Specialist Job Description Template

Our company is looking for a Helpdesk Specialist to join our team.

Responsibilities:

  • Experience with ServiceNow is a Plus.

Requirements:

  • Minimum of 1 year of related experience highly preferred;
  • Experience with Office 365, including exposure to working in the cloud is needed;
  • Helpdesk or IT certificate or formal training preferred;
  • Ability to work independently;
  • Working knowledge of SharePoint, MS Office, Adobe and Active Directory is needed.