Lead QA analyst

Lead QA analyst Job Description Template

Our company is looking for a Lead QA analyst to join our team.


  • Manages outsource QA function, as and when required, ensuring high quality levels are adhered to;
  • Clearly communicate and provide constructive feedback on issues, risks and concerns to both the QA team and project management;
  • Effectively pursues critical issues with project processes, build quality and anything else of relevance and assist with their swift resolution;
  • Works with project management on direction and provide feedback on the best QA approach;
  • To tackle under performance (internal & external) and ensure concerns are raised within the business;
  • Accountable for QA planning, reviews, execution and sign off;
  • Is ultimately responsible for the quality and depth of test plans for the QA team, which includes creation, reviews and execution;
  • Works with other QA Leads/ Managers at a company level to recommend and implement process improvement. Assist in how Zynga define quality;
  • Supports, mentors and coaches the QA team enabling them to reach their full potential;
  • Monitors and evaluates the performance of all team members ensuring 1-2-1s and performance reviews are conducted regularly;
  • To be primary point of contact between QA and project management for communicating QA needs and ensure necessary resources are allocated;
  • To be the voice of QA in project meetings and contribute in decision making;
  • Directly participates with reviewing and hiring of new QA staff as and when required;
  • Ensures a positive, professional and collaborative team environment is maintained.


  • Excellent verbal and written communication and interpersonal skills backed up with a proactive approach to knowledge sharing and best practice;
  • Ability to bring a team together that shares a mission and vision;
  • Enthusiastic with professional attitude and work ethic;
  • Excellent personal management skills, set goals, get people to achieve and progress in the discipline. Not averse to giving critical feedback;
  • Has experience working with GaaS projects;
  • Excellent JIRA use including dashboards and custom filters. JIRA admin experience a big plus;
  • Thorough understanding of iOS and Android devices including SDKs;
  • Strong initiative and problem solving skills and ability to act decisively under pressure;
  • Has worked with version control software and within development branches;
  • Experienced with agile methodologies and has worked first hand in a sprint framework;
  • Good organizational and time management skills;
  • Previous experience as a QA Lead, preferably in an embedded environment;
  • Awareness of mobile games market on iOS and Android;
  • Ability to adapt to change and work in a fast paced environment;
  • Proven experience of working in all phases of QA and project lifecycle.