Network Operations Technician Job Description Template
Our company is looking for a Network Operations Technician to join our team.
Responsibilities:
- Provide consistent and clear communication with customers;
- Manage inbound and outbound calls in a timely manner;
- Perform troubleshooting to determine and isolate problems on proprietary software.
Requirements:
- Efficient Task Switching Ability;
- Good verbal and written communication skills;
- Excellent customer service skills;
- Able to learn and retain information in a fast pace environment;
- Able to document issues with a high level of accuracy and attention to detail;
- Ability to work independently and as part of a team.