Quality Assurance Analyst Job Description Template
Our company is looking for a Quality Assurance Analyst to join our team.
Responsibilities:
- Assist product managers with maintaining archive of feature and software documentation;
- Lifting up to 25 pounds on occasion;
- Adhere to all company policies and procedures while ensuring all employees are knowledgeable data quality expectations;
- Experience prolonged sitting, some bending, stooping and stretching;
- Provide QA/testing expertise to teammates through coaching and mentorship;
- Experience using a Test Automation tool, such as Selenium, QTP;
- Creative problem solving through independent research where limited standardization may exist;
- Experience with at least one coding language: C#, C, Java, PHP, Python, Ruby, etc;
- Using various software applications for research;
- Responsible for meeting internal audit and calibration deliverables;
- Develope and running test automation scripts in a web services development environment;
- Create training materials and facilitate training sessions to communicate quality audit criteria and expectations;
- Document and maintain testing procedures and processes;
- Run compatibility testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices – phones, tablets, iPads);
- Create and document test plans, test scenarios, test cases and test scripts.
Requirements:
- More than four years of experience in a relevant field such as information technology, higher education, etc;
- Two years of experience in a relevant field such as information technology, higher education, etc;
- 4+ years QA experience in an IT environment;
- 5+ years QA experience in an enterprise environment delivering large scale software projects;
- Experience using a Test Automation tool, such as Selenium, QTP;
- Bachelor’s degree;
- Experience with at least one coding language: C#, C, Java, PHP, Python, Ruby, etc;
- Must be able to obtain a US Public Trust clearance;
- Knowledge and effective use of industry quality management standards, processes and tools;
- Proficiency with MS Office Products (Word, Excel, & PowerPoint);
- Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;
- ServiceNow ITSM experience;
- Ability to translate technical requirements to non-technical users;
- Ability to work effectively with internal/external customers and multiple levels of management;
- ITIL Foundations certification.