Chargeback Analyst Job Description Template
Our company is looking for a Chargeback Analyst to join our team.
Responsibilities:
- Maintain constant communication between each counterpart in the collections department to ensure all chargeback deductions are researched;
- Manage the timely and accurate processing and validation of daily submitted and resubmitted chargebacks;
- Responsible for preparing daily wires for wholesaler chargebacks and ensuring they are written off the AR and then posted by AP;
- Need to be familiar with the all of the indirect contracts that we have with our customers;
- Perform analytical reconciliations in order to assist in the collection of invalid chargeback deduction claims;
- At the end of the month an open item report needs to be requested from the customers to determine what will be coming in as re-submissions;
- Investigate and analyze errors from submissions in order to determine possible fixes to eliminate future error lines;
- This is a daily communication path with the wholesalers;
- Maintain membership lists for all assigned chargeback contracts in CARS;
- Assist in resolving chargeback submissions that are suspended in settlement pending;
- eThis includes researching open deduction items in CARS to be able to explain why the items have been denied;
- Receive membership lists from customers and update the members on the contract, need to ensure proper COT is assigned for each member;
- responsible for processing and approving credits $50,000.00 and below;
- Assist with sorting of daily invoice runs. Number of Employees Supervised: Direct and Indirect. K.
Requirements:
- H.S. Diploma;
- Ability to spend moderate lengths of time viewing a PC screen;
- Equipment and Applications Intermediate Microsoft Excel, Basic Membership skills, CARS experience. Work Environment and Physical Demands;
- Pharmaceutical experience up to 5 years preferred. CARS experience required;
- Must be able to sit for extended periods of time. Office Environment;
- Ability to work independently, analyze data and juggle multiple priorities.