IT Specialist Job Description Template
Our company is looking for a IT Specialist to join our team.
Responsibilities:
- Collaborate with various managers and other IT personnel to improve existing processes, increase automation and meet product development goals;
- Report to the VP of Infrastructure Development;
- Evaluate possible solutions for future needs and negotiate pricing;
- Coordinate office moves and setups for all IT requirements and equipment;
- Manage employee credentials in G Suite, DUO, and other SaaS products;
- Ensure a smooth experience for employees’ IT onboarding and handle off-boarding needs;
- Assist with the development of training related to the access database implementation for users;
- Set up and operate IT equipment to record town halls as well as any offsite events;
- Keep all servers and workstations secure with the latest patches, service packs and other updates;
- Administer workstation hardening, encryption, anti-virus installation and configuration;
- Be the SME for all technical-related functions in Denver, provide cross-training and knowledge sharing, to empower the team to be more successful;
- Mobile device management and troubleshooting (iOS, Android);
- Maintaining asset inventory;
- Installing and configuring computer hardware and software;
- Assist in implementing IT best practices.
Requirements:
- Two (2) years of technology experience;
- Training in SOP, Policy, and Procedure writing;
- 1+ years experience with both Mac and Windows;
- 5-7 years of relevant IT experience;
- Exceptional communication (written and verbal) and documentation skills;
- Excellent customer service / customer interaction skills;
- Must be a very good problem solver;
- Active Directory;
- Familiar with NIST 800-171 and 800-53;
- Experience with cloud-based IaaS, PaaS, and/or SaaS, preferable Google or AWS;
- Ability to work effectively and collaboratively with colleagues;
- Knowledge of Windows OS installation, configuration, troubleshooting, and maintenance;
- Strong interpersonal and communication skills;
- Proficient abilities in LDAP, DNS, Security, Network Design, VPN, Thin-Clients,
- 1+ years of experience with Network Administration.