Teller Full Time 30 Hour San Rafael Main Job Description Template
Our company is looking for a Teller Full Time 30 Hour San Rafael Main to join our team.
- Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs;
- Asking questions to get to know the customer to build relationships;
- Working as a part of a team to help customers succeed financially;
- Accurately and efficiently processing transactions;
- Following policies and procedures to minimize risk;
- Maintaining a cash drawer including taking in and giving out cash and balancing;
- Introducing customers to another branch team member or sharing digital options that may make banking easier for them.
- Cash handling experience;
- Well-organized, independent and able to prioritize in a fast paced environment;
- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions;
- Ability to meet or exceed performance objectives;
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting;
- 1+ year of experience interacting with people, demonstrated through work, military, or education;
- Experience working with others on a team to meet customer needs;
- Ability to follow policies, procedures, and regulations;
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss;
- Ability to interact with integrity and professionalism with customers and team members;
- Customer service focus with experience handling complex transactions across multiple systems;
- Ability to influence, educate, and connect customers to technology;
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.