Spa Supervisor

Spa Supervisor Job Description Template

Our company is looking for a Spa Supervisor to join our team.

Responsibilities:

  • Explain services, treatments, and procedures;
  • Mediate and resolve client issues;
  • Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all clients;
  • Making confirmation calls;
  • Booking appointments for Spa accurately through phone, in person, and through emails;
  • Checking voicemails/emails and returning messages promptly;
  • Checking out guest and research purchase orders;
  • Greeting clients with a friendly smile and demeanor;
  • Answer Phones 100% of the time during business hours.

Requirements:

  • Must be able to multi-task in a busy environment;
  • Self-directed and detail oriented;
  • Professional telephone and email etiquette;
  • Previous hospitality experience a plus;
  • You must be available to work weekends, holidays, and some evenings;
  • Punctual, reliable, and confident;
  • Excellent communication skills;
  • Enjoys working with people;
  • Can stand for up to 8 hours a day.