Client / Customer Care Rep

Full-Time or Part-Time Client Service Representative (CSR)

Brown Road Animal Clinic in Mesa, AZ, is looking for a friendly, dependable Client Service Representative to join our team!

We’re seeking someone who enjoys helping people and their pets, communicates clearly, and brings a collaborative attitude to a busy veterinary clinic.

In this role, you’ll help:

Answer phone calls, schedule appointments, and respond to client inquiries

Work closely with our veterinary team to keep clients informed and support a positive visit

Previous customer service experience is preferred but not required; Full-time and part-time opportunities are available!

Come help us care for Mesa’s pets and the people who love them!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Give pets and the people who love them more quality years together

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.All job opportunities and applications are hosted on our official careers site: careers.nva.com

There is no cost or confidential information required to apply or be considered for a position

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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