Head of Retail Sales

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
Comprehensive benefits packages accessible to both full time and eligible part time employees.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in.
Who You Are Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
A clear communicator of business-related information, and brand initiatives.
Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
What You'll Do Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
Help customers to look and feel their best by providing style advise based on their specific needs.
Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc.
Reinforce consistent selling and service standards through coaching, training, and accountability.
Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.
Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.
Location Store 00059 Keystone IN-Indianapolis,IN 46240
Position Type Regular/Full time
Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.
The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. About KnitWell Group KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

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