Network Support / IT

Position Type: Full Time

Salary Range: $32.23 - $40.29 Hourly

Class Title: IT / Network Administrator

Summary of Position Under limited supervision, the IT / Network Administrator maintains, manages, and supports daily operations for highly reliable network and wireless systems. This role ensures seamless connectivity across water, wastewater, and administrative operations using broad technical expertise and up-to-date industry knowledge.

Organizational Relationships Reports to: IT / SCADA Supervisor

Other: Has contact with District employees, the public, consultants, contractors, and suppliers

Duties and Responsibilities Tests, evaluates, procures, configures, and maintains network, telephony, and wireless hardware and software.

Performs routine diagnostics and testing to resolve network and telephony issues promptly.

Conducts health checks, optimizes network bandwidth, performs sizing estimates, and assists with solution-based cost analyses.

Enforces network security protocols and ensures strict adherence to organizational policies, standards, and regulatory requirements.

Contributes to disaster recovery definitions, network test plans, lifecycle forecasting, and system retirement strategies.

Partners with internal departments and project teams to schedule and communicate network installations and updates.

Monitors vendor deliverables against service level agreements (SLAs) and assists in managing the hardware inventory.

Knowledge Networking and telephony operating systems, protocols, and monitoring tools.

Network capacity planning and internet connectivity standards.

Industry and departmental best practices, security standards, and policies.

Skill In Designing, installing, and maintaining telecommunications links and network equipment.

Utilizing effective training methods to onboard team members or adopt new technologies.

Ability To Diagnose and resolve complex operational issues using structured problem‑solving approaches.

Identify customer needs and deliver timely, practical solutions.

Minimum Qualifications Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience.

Licenses and Certifications Must possess a valid Texas Class C Driver’s License

Work Environment Regular exposure to adverse environmental conditions including dirt, dust, humidity, fumes, noise, electrical currents, moving machinery, traffic hazards, toxic substances, and confined spaces.

Selection Guidelines Formal application, rating of education and experience; The duties listed above are intended only as illustrations of the various types of work that may be performed.