Head of Operations & Business Management

Travel Percentage: Job Shift: Salary
Position Summary This position is accountable for assisting in the operations for a terminal location.
Essential Functions Supervise performance of drivers
Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
Assist in the forecasting of terminal performance and analyze terminal financial information
Ensure maximum asset utilization
Qualifications Bachelors degree in business related field or equivalent business experience in the transportation industry
Basic understanding of Microsoft Office
Management retains the right to assign or reassign duties at any time. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.

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