Head of Recruiting & HR

1. Overseas Warehouse Full-cycle HR Management (Los Angeles)
Responsible for end-to-end human resource operations for the Los Angeles overseas warehouse, including recruitment, interviewing, background verification, and onboarding of full-time and temporary local warehouse staff. Successfully sourced and filled positions covering warehouse managers, supervisors, operators, and sorting personnel.
2. Labor Compliance & Payroll Administration (California)
Fully familiar with California labor laws. Managed staff attendance, working hour auditing, piece-rate wages, and overtime compensation settlement. Standardized night-shift and peak-season temporary staffing schedules to effectively mitigate local labor compliance risks.
3. Employee Relations & Retention Management
Handled full-cycle employee relations, including daily communication and conflict mediation with local Hispanic and Latino employees. Managed work injury incidents, labor disputes, complaints, and arbitration responses. Conducted workplace safety training and employee care programs to reduce turnover rate.
Managed warehouse qualification documents, business insurance, and local labor filings. Overseen benefits execution including medical insurance, workers’ compensation, and paid leave. Completed full procedures for employee termination, resignation processing, and personnel file archiving.
Built localized overseas warehouse HR policies aligned with California labor regulations, including recruitment workflows, performance appraisal systems, reward & punishment rules, and temporary worker management guidelines. Optimized and localized China headquarters HR systems to adapt to U.S. employment standards.
Managed recruitment channels including LinkedIn, local labor agencies, and overseas warehouse industry communities. Established a stable local talent reserve pool to support manpower expansion during peak sales seasons and high-volume order periods.
Conducted cross-timezone coordination between China and the U.S. Regularly submitted HR analytical reports to headquarters, covering staffing headcount, turnover rate, labor cost analysis, and recruitment progress, while synchronizing operational risks and optimization solutions.
8. Team Operation & Daily Support
Cooperated with warehouse managers to strengthen daily team management and enforce workplace safety compliance. Completed other ad-hoc overseas HR and administrative tasks assigned by leadership.

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