Quality Engineering Senior

Job Description Title: Senior Quality Engineer
Benefits: Health, Dental, Vision, PTO
Must have Skill Set: Ability to travel 10%
We are seeking a Quality Engineer to support manufacturing operations by driving quality improvements, reducing defects, resolving customer and production issues, and improving overall process performance. This role will work closely with Manufacturing, Engineering, Operations, Supply Chain, and Quality teams to support production, new product launches, supplier quality initiatives, and continuous improvement efforts.
Lead customer complaint investigations, containment activities, root cause analysis, and corrective actions.
Drive structured problem-solving initiatives utilizing 8D, DMAIC, A3, and other quality methodologies.
Conduct process audits, Gemba walks, and quality assessments to identify risks and improvement opportunities.
Partner with Manufacturing and Engineering teams to improve product quality, reduce defects, and lower the cost of poor quality.
Support Material Review Board (MRB) and non-conformance activities, including disposition and corrective action implementation.
Collaborate with suppliers to resolve quality issues and implement sustainable corrective actions.
Analyze quality metrics, customer complaints, warranty trends, and cost of poor quality data to identify systemic issues and drive improvement projects.
Ensure compliance with ISO 9001 and internal quality management system requirements.
Utilize ERP, MES, and Quality Management Systems (QMS) to manage quality data, reporting, and documentation.
Bachelor's Degree in Engineering, Science, or a related technical field preferred, equivalent professional experience is acceptable.

• 5+ years of Quality Engineering experience within a manufacturing environment.
• 2+ years of experience working directly with customers on quality-related issues.
• Bilingual English/Spanish is not required, but it would be a huge plus.
• Root Cause Analysis
• Measurement System Analysis (MSA)
• Lean Manufacturing and Six Sigma methodologies

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.