Facility Maintenance Handy-Person

Facilities and Maintenance Technician Bridge Over Troubled Waters

For over 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

The Maintenance Technician will be responsible for executing maintenance requests by diagnosing problems, making repairs, and ensuring that service requests and repairs are made in a timely manner. This includes carpentry, electrical, heating, ventilation, plumbing, etc. Perform other tasks as assigned by the Facilities and Operations Manager.

Responsible for the completion of all maintenance service requests as assigned.

Makel minor plumbing, electrical and carpentry related repairs, as necessary. Works with vendors to complete permitting on large-scale projects.

Coordinates and assists with departmental, resident and employee moves.

Hangs pictures, office decor and shelving etc., Dismantles and installs furniture.

Transports goods or equipment as assigned.

Performs immediate cleaning duties necessary to maintain a clean and compliant facility.

Coordinates and oversees special projects.

Assists in monitoring all work being performed by outside contractors.

Responsible for 24-hour emergency maintenance service as scheduled.

Carries cell phone as required for on-call maintenance staff.

Monitors and maintains all building systems as assigned.

Completes grounds work including picking up trash, sweeping sidewalks to the curb, removing snow, and maintaining dumpster areas, landscaping beds and other areas.

Responsible for alerting Operations Manager of any unusual occurrence and/or damage that has taken place or that may occur.

Maintains a courteous professional manner with all residents, vendors, contractors, and fellow employees.

Assures safety standards are used that comply with all company, local, city, state and federal guidelines.

Follows established company policies and those outlined in the Employee Handbook.

Special projects and other responsibilities as determined.

Please Note: This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to give the Facilities and Maintenance Technician a general sense of the responsibilities and expectations of the position. The candidate who accepts this role is expected to be flexible to meet the changing demands.

2-3 years’ experience in a maintenance-level position or related field required. Experience in a nonprofit homelessness setting preferred.

• Basic appliance repair, small engine operation, site cleanliness and modern maintenance applications required.
• Basic understanding and execution of the trades (plumbing, electrical, HVAC, carpentry etc) required.
• Able to work on roofs/gutters, basements and foundations in tight areas and construction zones.
• Wallpaper/Painting including use of paint sprayer necessary.
• Experienced in the use of basic cleaning supplies and equipment required.
• Strong customer service mindset necessary.
• Enthusiastic about working with homeless transitional youth population.

The hourly range for this position is $22-$25. Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday

• Health, dental, and vision insurance
• Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
• Ongoing job training, including four off-site half-day trainings each year

Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.