Tax Preparer & Bookkeeping

Overview At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. If you are a highly motivated individual with business tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax Business products.

The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.

What you’ll bring Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.

Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred

Bookkeeping experience with books to tax preparation is strongly preferred.

Experience preparing Business Tax returns for service industry customers strongly preferred.

Must possess an active Preparer Tax Identification Number (PTIN).

solid knowledge of computer operations and software.

Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.

Ability to work in a fast‑paced environment with minimal supervision.

How you will lead This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.

Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with: Tax advice

Product/software inquires

Tax calculations

Filing tax extensions

Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.

Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.

Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation

Document customer interactions

Work continuously toward meeting company key performance metrics and Big Bet Goals.

Participate in pilot testing, projects, and experience validations, as needed

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