Salesperson Part Times Sales

Sales Associate
Reports To: Store Manager.

Position Type: Part Time.

At Hemline, the Sales Associate is an integral member of the Retail department. This role focuses on enhancing the in-store customer experience through expert product knowledge, maintaining store presentation, and cultivating customer loyalty. Proficiency in Shopify is vital, and all activities are undertaken with guidance from the Store Manager. The Sales Associate embodies Hemline's core values and commitment to customer-centric operations.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Demonstrate initiative and a sense of urgency in preparing the selling floor for opening each day.

Provide exceptional customer service, offering personalized assistance, product knowledge, and resolving inquiries to ensure an unparalleled shopping experience.

Maintain visual merchandising standards by changing apparel on mannequins in accordance with established merchandising and visual guidelines.

Educate and inform fellow associates about merchandise standards, contributing to a knowledgeable and high-performing team.

Cultivate enduring relationships with customers, fostering loyalty and repeat business.

Set, measure, and exceed customer service objectives, including but not limited to customer retention, churn rate, renewals, and win-backs.

Go the extra mile to ensure customer satisfaction and happiness, embodying a customer-centric ethos.

Inspire customers with an aspirational approach, reflecting our brand culture and values.

Organize and maintain inventory on the sales floor, ensuring the store's cleanliness, presentation, and aesthetic appeal throughout the day, with heightened attention before store closing.

Proficiency in Shopify, enabling efficient navigation and use of the platform.

Outstanding customer service skills, showcasing empathy, active listening, and problem-solving abilities.

Capable of merchandise carry-out and loading, ensuring a seamless and safe shopping experience for customers.

Strong support for retail customers, assisting in inquiries, purchases, and after-sales support.

Effective selling skills, using product knowledge and interpersonal abilities to drive sales.

Proficient in wrapping and bagging merchandise securely and attractively.

High school diploma or equivalent.

The role primarily takes place in a retail store environment, with occasional interactions required in office settings.

Monday through Sunday, with flexibility to accommodate the dynamic nature of the retail environment.

This job description shall not constitute or be construed as a promise of employment or as a contract between Hemline and any of its employees.

At Hemline, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. Hemline complies with applicable state and local laws governing non-discrimination in employment in every location in which Hemline has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Hemline was established in New Orleans in 1994 with two simple missions: to provide high-quality, unique merchandise to the fashion-forward woman and to create long-lasting customer relationships rooted in the trusted Hemline name and reputation. Hemline is a local boutique with over 30 locations that offers a personalized, unique shopping experience by curating on-trend women's clothing, shoes and accessories that help women feel and look their absolute best.

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