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Network Support (Night Shift)

$95.56k

University of Washington

Network EngineerAs a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.UW Information Technology (UWIT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service.The Network Engineer is an advanced, non-supervisory engineering role that bridges Network Implementation and Network Operations responsibilities into explicit engineering ownership. This position translates established network architecture and standards into deployable designs and configurations, leads medium-complexity deployments and changes, and provides escalation support for incidents impacting the wired network service.This role is intentionally structured as a progression step for staff moving from installation/implementation-focused work toward full Network Engineering responsibilities. This position operates in a complex, high-availability environment supporting diverse academic, clinical, and research stakeholders across multiple sites and operational contexts. Work regularly involves non-routine technical challenges where requirements may be incomplete, timelines constrained, and risk must be actively managed. The role applies independent judgment within established architecture and standards to plan and execute complex network changes, coordinate cross-functional deployment activities, and ensure successful stabilization and transition to steady-state operations.Ambiguity and engineering judgment: translating customer and operational requirements into a viable design/configuration approach within standards; evaluating tradeoffs and documenting decisions.Change risk and operational impact: planning, sequencing, and executing changes with rollback strategies; minimizing downtime and coordinating maintenance windows.Cross-team coordination: leading technical coordination across engineering, NIM-dispatch (field deployment), the NOC, and campus/clinical partners to deliver end-to-end outcomes.Competing priorities: balancing incident support, project delivery, and technical debt reduction while maintaining service reliability expectations.Accountability for outcomes: owning technical quality (configuration intent, validation, documentation/as-builts, and post-change stabilization), not simply completing assigned tasks.change windows or deployments) while escalations and staffing remain with management.35% Deploy & Sustain (Complex Implementation + Operations)Independently perform complex network installations, upgrades, troubleshooting, maintenance, and repair to restore and sustain wired network services.Lead/execute complex change windows and post-change stabilization; coordinate escalation with the NOC as needed.20% Build (Configuration Ownership)Configure and manage network infrastructure components, including routers, switches, and firewalls, in alignment with established engineering standards.Develop/review implementation-ready configurations for complex work and validate intended outcomes.15% Test & Validate (Standards Alignment)Test new equipment and firmware (lab/pilot/controlled deployment) to confirm compatibility with departmental network standards and operational requirements.25% Quality Assurance (Installation/Upgrade Verification)Perform QA on network installations, upgrades, and additions, including validation checks, documentation/as-builts, and readiness for operational handoff.10% Coordination, Support, and Work-Lead (Non-Supervisory)Provide technical expertise and support for campus telecommunications and data networking installation/maintenance; help coordinate facilities-related issues tied to installation activities.Provide coordination/support to on-site technical and operational staff; may direct the work of others during defined deployment activities/change windows.10% Procedures & TrainingProvide coordination/support to on-site technical and operational staff; may direct the work of others during defined deployment activities/change windows.Train/guide technicians on new equipment, procedures, and best practices in accordance with departmental standards.Requirements:Bachelor's Degree in Telecommunications, Data Networking, Computer Science, or related field and three (3) or more years of progressively responsible experience in network engineering, network operations, or large-scale network troubleshooting in a complex environment.Demonstrated experience implementing and supporting enterprise routing and switching services (e.g., TCP/IP, VLANs, OSPF/BGP fundamentals, IPv6 fundamentals, QoS, and network security controls).Experience planning and executing production changes with documented implementation and rollback plans; ability to assess risk and communicate status to stakeholders.Ability to create clear technical documentation (as-builts, runbooks, troubleshooting guides) and maintain accurate configuration records.Demonstrated collaboration skills across engineering, operations, and field/implementation teams; Desired:Experience with JUNOS (or comparable network operating systems) and enterprise monitoring/management platforms.Experience with ITIL practices (incident/problem/change management) and/or structured root-cause analysis.scripting, configuration validation, or templating).Working Environmental Conditions:This position is 100% on-site.Hybrid work environment; periodic on-site presence required for deployments, troubleshooting, or site coordination.Must be willing to participate in after-hours on-call rotations and planned maintenance windows.Must be able to lift up to 40 pounds with proper lifting techniques when required for on-site work; This is an essential position and is required to report to work when UW suspends operations.Must be available for potential off-shift schedules.Must be available to participate in after-hours on-call rotation.It may also be necessary to travel on weekends in the performance of said assigned duties.Compensation, Benefits and Position DetailsPay Range Minimum: $95,556.00 annualPay Range Maximum: $115,920.00 annualOther Compensation: -Benefits: For information about benefits for this position, visit First Shift (United States of America)Temporary or Regular?: This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: Not ApplicableAbout the UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Vacancy posted 4 days ago
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