Retail Sales/Optician

Optical Sales Associate

Assists customers with frame selection, fits and dispenses frames. Utilizing technical information to interpret prescription to assist customer with selection of optical products and services.

Pay Class: Full Time Pay: $27 - $40.50 per hour

Assist each customer in frame and lens selection meeting social distance requirements

Ensure compliance with social distancing, cleaning protocols and cleaning hygiene practices: frequent handwashing, not shaking hands, cover nose and mouth while coughing or sneezing, avoid touching eyes / nose / mouth with unwashed hands

Provide customers with accurate product information regarding frames, lens selections and other services.

Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses. Inform the customer of any additional charges not covered by their Third-Party insurance coverage.

Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations based on patient needs. Responsible for the accuracy of customer pricing for the retail customer.

Where applicable, provide feedback and guidance to Apprentice Opticians

Adhere to privacy and confidential and proprietary company policies and procedures (i.e. Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis.

High School Diploma or Equivalent

Must have and maintain applicable state licensure for ophthalmic dispensing Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in this location is moderate (use of computers, printers and machines).

Basic computer literacy Strong communication skills and the desire to work with the public Possess an outgoing, positive professional personality & appearance Ability to work independently and as part of team Ability to interact well with Doctor and other associates Ability to perform multiple tasks simultaneously Flexibility to support change Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis. Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

Union Position Compensation: Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $27 per hour plus incentive. Starting pay may vary based on experience to a maximum of $40.50 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.