Front Desk Receptionist Assistance

The Receptionist serves as the first point of contact for all visitors, participants, vendors, employees, and partners. The Receptionist supports office operations, maintains confidentiality, and contributes to a safe and organized environment. Greet visitors, participants, vendors, and employees in a warm, professional manner in person and by phone. Provide general information and assistance to guests and internal staff.

• Keep the reception area clean, welcoming, and free of hazards.
• Identify and recommend process improvements for internal workflow, system processes and updates to pension benefits.
• Perform other job duties and special projects as assigned.
• Comply with the policies of the Trust Fund, as set forth in the Employee Handbook.
• Adhere to the company's attendance policy.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or GED required.

• Experience in a front-desk, receptionist, customer service, or administrative support role preferred
• Problem-solving and conflict-resolution skills with a customer-focused approach.
• Able to utilize MS Office (Excel, Word, Outlook). While performing the duties of this job, the employee is frequently required to sit and complete work while on a computer.