Head of Technical Writing

Technical Documentation And Process Coordinator

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

The Technical Documentation And Process Coordinator is responsible for coordinating and improving technical documentation, document access, process support, and equipment calibration activities that promote efficient and accurate operations. You will lead document review and completion activities, manages access-related processes and work aids, maintains supporting documentation and SharePoint content, and provides metrics and status reporting to stakeholders. The position also coordinates equipment calibration program activities, including database maintenance, vendor coordination, approval routing, records management, and process improvement. This role is based in Mayfield Heights, OH and will have a hybrid work schedule.

Document Coordination and Access Management

Coordinate the review, tracking, and completion of technical software documents.

Lead document review meetings and drive follow-up actions to support document completion.

Maintain and update guidelines related to document processing and completion.

Provide metrics and status reporting on document management activities.

Support continuous improvement efforts to optimize document development and completion processes.

Maintain and follow established processes for granting access to software documents.

Create and update work aids that document the steps required to provide access.

Equipment Calibration Program Coordination

Manage the equipment calibration database, including annual setup, data entry, certificate processing, and records maintenance.

track completion and manage follow-ups.

Lead calibration team meetings and drive continuous improvement of tracking applications and processes.

High School Diploma or GED

Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Associates degree in Business, Project Management, Information Management, Communications, or a related field.

Experience with document management in SAP.

Experience in project coordination, document management, process management, or a related role.

Experience in Microsoft Office applications, especially Word, Excel, and SharePoint.

Technical writing skills

Experience working with SharePoint and document control processes.

Proficiency with asset database management and spreadsheet reporting.

Health Insurance including Medical, Dental and Vision

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.