Front Desk Receptionist (Hourly, Full-Time)

divh2Receptionist, Workplace Experience/h2pIST Management is seeking an exceptionally polished and hospitality-driven Receptionist to serve as the face of a premier law firm in Washington, DC. This role is responsible for delivering a refined, high-touch experience to every employee, client, and guest, ensuring that each interaction reflects professionalism, warmth, and attention to detail./ppThe ideal candidate brings a natural presence, strong interpersonal awareness, and a service mindset that mirrors a luxury hospitality environment. This individual will maintain full ownership of the reception desk and front-of-house experience, creating a welcoming and seamless environment from arrival to departure./ppCompensation: $28.00 $30.00 per hour (based on experience) Schedule: Monday Friday, standard business hours Location: Washington, DC (on-site)/ppIST Management Services is a national facilities management company providing office services, mail and print management, records management, and workplace experience solutions to clients across a wide range of industries./ppBenefits (Full-Time): Medical, Dental, Vision, 401(k), Paid Time Off, and additional voluntary benefits/ph2Front-of-House Experience Reception/h2ulliServe as the primary point of contact for all employees, clients, and guests entering the office/liliDeliver a consistently polished, welcoming, and professional greeting to every individual/liliCreate a high-end, hospitality-driven experience through tone, demeanor, and attention to detail/liliRecognize and engage returning visitors and employees with familiarity and professionalism when appropriate/liliManage visitor check-in, badging, and direction with efficiency and discretion/liliMaintain full ownership of the reception desk and surrounding front-of-house environment/liliEnsure the reception area remains clean, organized, and presentation-ready at all times/li/ulpConference Workplace Support/pulliSupport conference room readiness, ensuring spaces are prepared and aligned with client expectations/liliAssist with meeting logistics, guest coordination, and catering support/liliMonitor conference areas and common spaces to maintain a high standard of presentation/liliCommunicate effectively with internal teams to ensure seamless daily operations/liliProvide additional workplace support as needed to maintain service consistency/liliMaintain strong attention to detail across all guest-facing areas/li/ulh2Qualifications/h2ulli2+ years of experience in reception, concierge, hospitality, or high-end client-facing roles/liliExperience in a law firm or professional services environment preferred/liliDemonstrated ability to deliver a high-touch, hospitality-driven experience/liliStrong communication skills and professional presence/liliExceptional attention to detail and organizational skills/liliAbility to remain composed, engaged, and responsive in a fast-paced environment/li/ulh2Work Environment Expectations/h2ulliOn-site role within a professional law firm environment/liliRequires a consistently polished appearance and professional demeanor/liliHigh-visibility position with continuous interaction throughout the day/liliRole requires being stationed at the reception desk for the majority of the workday/liliAbility to maintain energy, focus, and a positive presence throughout the day/li/ulh2Equal Employment Opportunity Accommodations/h2pIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at View email address on click.appcast.io./ppPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission./ppIST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status./p/div