Insurance Billing Professional

Responsibilities

Guide clients through their coverage options and support them from enrollment through every stage of their health insurance journey

Consult with individuals and families to assess their health coverage needs across ACA, Medicare, and Supplemental lines

Enroll clients in the appropriate plans during AEP, OEP, SEP, and year‑round enrollment periods

Educate prospects on plan differences, costs, and coverage so they can make informed decisions

Maintain and grow a client book through referrals, community outreach, and ongoing relationship management

Provide year‑round support for plan changes, billing questions, coverage reviews, and renewals

Stay current on federal and state insurance regulations, carrier updates, and compliance requirements

Maintain accurate, up‑to‑date client records in internal systems

Requirements

Active health insurance license (Life & Health) in Indiana, Illinois, or Kentucky required

Experience selling or servicing ACA Marketplace and/or Medicare products preferred

Strong consultative communication skills—both verbal and written

Self‑motivated with the ability to manage your own client pipeline independently

AHIP or Medicare certification (required or willingness to obtain prior to start)

High school diploma or equivalent (additional education or certifications a plus)

Skills

Health insurance enrollment

Coverage assessment

Client relationship management

Billing support

Coverage reviews

Plan changes

Referral management

Community outreach

Consultative selling

Insurance compliance

Consultative communication

Self‑motivation

Independent client management

Certifications & Qualifications

Active health insurance license

AHIP certification

Medicare certification

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