Head of Facilities (Full-Time)

Director of Facilities
Position Title: Director of Facilities
Reports To: Chief Operations Officer
FLSA Status: Full time - Salaried, exempt as defined under Fair Labor Standards Act
Location: Sanford Administration
Content Last Revised: 07/14/2026
The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone.

This position combines hands-on facility maintenance with leadership and operational management. The role is responsible for maintaining safe, clean, compliant facilities while leading maintenance and custodial personnel, coordinating vendors, managing budgets and inventory, supporting multi-site operations, and ensuring excellent service to patients and staff.
The Interim Director of Facilities ensures that the buildings, equipment, and utilities are maintained in good working order, and the facilities and grounds are properly maintained in accordance with company and facility policies and state and federal regulations. The Interim Director will promote a safe and efficient team within a diverse and inclusive organization. The Interim Director will oversee the Facilities and Custodial Departments. Maintain a transparent, effective relationship with the Executive and Senior Leadership Team by supporting the organization's activities

Serve as a member of the Director and Senior Leadership Team
Oversee the safe, efficient, and clean operation of all facilities and locations.
Optimize space utilization, operational costs, employee experience, and energy efficiency through data-driven decision-making
Maintain facility records, including floor plans, site drawings, square footage, emergency evacuation maps, etc.
Ensure compliance with OSHA, life safety, fire safety, security, cleaning, and facility-related regulatory requirements
Oversee the building access key management system
Work with members of the Leadership Team to secure access and access control at all sites (Including badge readers, security cameras, monitoring systems, monitoring contracts, etc.)
Coordinate furniture, equipment relocations, cleaning projects, and facility improvement projects
Conduct facility inspections and promptly address safety hazards and maintenance concerns
Maintain equipment, supply, custodial, and facility inventories
Direct preventive and corrective maintenance programs for all facilities and building systems
Manage contracts and relationships with facilities and custodial-related vendors, external service providers, and community facility owners for proper compliance and expected preventative service levels (HVAC, fire and life safety systems, electrical, plumbing, generators, elevators, landscaping, pest control, waste management, etc.)
Oversee maintenance work orders and service requests through the organization's ticketing system
Conduct routine facility inspections and ensure compliance with applicable codes, regulations, and organizational policies
Ensure adequate staffing, tools, parts, and supplies to support maintenance and cleaning operations
Align custodial operations with infection control and compliance standards
Maintain a qualified and approved vendor network
Oversee maintenance, safety, compliance, and cleanliness of all company vehicles and mobile units
Implement preventive maintenance programs for fleet assets, including mechanical, HVAC, electrical, generator, plumbing, engine, and fire safety systems
Manage fleet-related vendors, service contracts, inspections, and maintenance schedules
Ensure all vehicles and mobile units comply with applicable laws, regulations, and company standards
Utilize fleet and vehicle monitoring systems (Bouncie) to promote safe driving practices, monitor compliance with organizational policies, and support risk management efforts
Provide fiscal oversight of facility, custodial, fleet, maintenance, and capital project expenditures by developing, managing, and monitoring budgets to ensure responsible and cost-effective use of organizational resources
Evaluate vendor proposals and provide recommendations for repairs, replacements, cleaning projects, and capital projects
Assist with departmental budget development, grants, contracts, and funding applications as needed
Lead facility construction, renovation, expansion, and improvement projects from planning through completion
Coordinate team member schedules for any after-hours work, weekend maintenance or cleaning, or special events that may be scheduled
Coordinate project stakeholders, vendors, timelines, budgets, and regulatory requirements
Partner with leadership to develop, implement, and maintain emergency management, business continuity, and disaster recovery plans
Develop and maintain facility safety policies, procedures, and standard operating procedures related to emergency management
Maintain Safety Data Sheets (SDS) and ensure staff training on hazard communication and safe material handling
Support organizational continuity of operations (COOP) planning and response efforts.
Coordinate emergency facility response activities during natural or man-made disasters
Serve as a member of the Leadership Team and support the organization's mission, vision, and values
Supervise facilities, maintenance, fleet, and field-based personnel. Provide coaching, performance feedback, and professional development
Support operational site visits, accreditation surveys, and regulatory audits.
Develop and maintain policies, procedures, and operational standards related to facilities, maintenance, fleet, custodial, and safety functions
Foster partnerships and collaborative relationships that support organizational objectives
Travel as necessary using personal vehicle (must maintain current auto insurance at own expense)
Project Management
Customer Service
Planning/Organizing
Administration/Operations
Strategic Planning
Financial Management
High School Diploma or trade/vocational certificate required

Minimum of five (5) years' facilities management experience preferred
Advanced proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint)

True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures.

S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination.
The employee is subject to prolonged periods of sitting at a desk and working on a computer.
A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal.
Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement.
creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact.
Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization.
Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization.
Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy.