Administrative Professional (part-time or full-time)

Store Support Lead
As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.
Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines
Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl's best practices
Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met
Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
Communicate and guide store technology issues through resolution
Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)
Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Required: Must be 18 years of age or older
Limited travel to support new store openings
Flexible availability, including days, nights, weekends, and holidays

Retail or service industry experience
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits). Applications will be accepted on an ongoing basis.