Store Leader (Key holder) Full-Time!!

Key Holder & Team Lead | NEW Hixson/Chattanooga Store

Key Holder & Team Lead | NEW Hixson/Chattanooga Store
Hixson Store - Chattanooga, TN 37415
16.00 - $19.00 Hourly
Full-Time/Part-Time
Key Holder and Team Lead Positions Every Sunday Off! | Benefits & PTO | 25% Employee Discount | Performance-Based Increases | Referral Bonuses | Bonuses & Rewards | Career Growth Opportunities
Join a team dedicated to serving our customers, supporting our donors, and advancing our mission.

Supports the daily success of the production operation by leading activities during assigned shifts, ensuring operational excellence, and delivering an exceptional donor experience. This role serves as the operational lead for the production team by coordinating workflow, maintaining quality and production standards, supporting team members, and ensuring safe, efficient operations while exemplifying the mission and values of KARM Stores.

Production Leadership & Quality
Lead daily production activities by ensuring merchandise is sorted, priced, processed, and prepared according to company standards.
Provide guidance and support across multiple processing stations, including receiving, presort, pricing, ready area stocking, and disposal.
Research merchandise as needed to ensure accurate pricing and proper product placement.
Reinforce quality expectations by providing direction, answering questions, and modeling best practices.
Cross training for paired role in retail.
Assist with other duties as assigned to support daily operations and team success.
Critical Thinking & Problem Solving Operational Excellence Accountability & Results Adaptability & Personal Growth
Operations & Workflow Management
Protect merchandise value through accurate evaluation, careful handling, and consistent quality standards.
Safety & Shift Leadership
Serve as the production lead during assigned shifts by ensuring compliance with company policies, safety procedures, and operational standards.
Promote safe lifting practices, equipment use, donor unloading procedures, and handling of prohibited items.
High school diploma or equivalent preferred.
Leadership or shift lead experience preferred.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Strong interpersonal, customer service, and leadership skills.
Knowledge of production processes, quality standards, inventory flow, and donation handling procedures.
Ability to effectively use Ipad-based technology and applications to accurately perform daily business operations.
Ability to stand and walk for extended periods and frequently bend, stoop, squat, reach, and perform repetitive movements throughout the workday.
Ability to frequently lift, carry, push, and pull merchandise or materials weighing up to 50 pounds, using assistance or appropriate equipment for heavier items.
Ability to push and maneuver loaded carts, racks, and other material-handling equipment and safely use approved step stools or ladders as needed.
Ability to perform repetitive tasks involving the hands, wrists, and arms, including sorting, hanging, tagging, stocking, and other retail or production activities.
Ability to work in fast-paced retail, production, and receiving environments that may involve varying temperatures and periods of high physical activity.

Full time or part time; Shifts may include evenings or Saturdays based on operational needs. Attendance at required meetings, events, and training.

Whether you're helping a customer find the perfect item or preparing donated merchandise for a new home, your work helps support our mission.
16-19 Hourly Wage