ART REGISTRAR (full-time)

REGISTRAR

STUDENT SERVICES DEPARTMENT

MALCOLM X COLLEGE

The Office of the Registrar monitors the enrollment of students, maintains student records, and works with faculty, administration, and staff on academic matters. The Registrar's Office preserves the academic integrity and confidentiality of student academic records, adhering to and enforcing the CCC academic and student policies and the Family Educational Rights and Privacy Act FERPA).

Services provided by the Office of the Registrar include: transcript requests; transfer credit evaluations; enrollment and registration inquiries; faculty certification/grades; degree audit and conferral; graduation and commencement services.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
Reporting to a Vice President, Dean or assigned administrator, the Registrar leads and directs the functions of the Office of the Registrar, responsible for providing comprehensive student records management, assuring the confidentiality, academic integrity, and consistency of records; supervises staff engaged in the provision of services, and the processing, review, and maintenance of student academic records.

The Registrar enforces CCC academic and student policies and the Family Education Rights and Privacy Act (FERPA); actively engages and contributes to the college's enrollment and registration activities; supports and monitors faculty roster and grade submission; and participates in continuous process improvement in support of the academic mission of the college. Provides administrative oversight of student records management functions in accordance with CCC policies and procedures, FERPA guidelines, and the American Association of Collegiate Registrars and Admissions Officers (AACRAO) best practices.
Manages operations to ensure the provision of excellent customer service to students, staff, faculty, and outside constituents in a secure and safe environment.
Interprets and explains CCC's policies and procedures and FERPA requirements relating to the maintenance and release of student academic records and data to faculty, staff, students, and outside customers.
Implements new and revised business processes to ensure the integrity and confidentiality of student records and the updating of student records with proper documentation into the Campus Solutions (CS9) student information system.
Addresses and resolves student record disputes based on established policies, review of student records, degree audit, and other resources; Oversees staff engaged in responding to enrollment and registration inquiries and providing services to include issuance of student transcripts and related student information; Reviews and analyzes data for state and federal reporting; oversees the accurate and timely reporting of student academic data, including to Clearinghouse; Monitors and oversees the grade submission and roster certification process, working with faculty and the Office of Instruction to ensure faculty certification deadlines are met and final grades are submitted.
Monitors and assists with college's registration process each semester, ensuring the accurate reporting and processing of student enrollment data using the CS9 system.
Serves as the CS9 Security Officer for the college; and participates in bi-annual security audit.
Provides training and creates help guides for staff and faculty on processing student information in CS9 for actions relating to degree audit, faculty roster, and final grade submission.
Participates in degree conferral process, identifying students eligible for degree conferral and completing degree audit and academic review for awarding of degree. Monitors the processing of certificate conferrals by the District Office. Serves on Commencement Committees at the district and college level; Monitors faculty commencement participation; orders faculty and administrator regalia; Prepares and recommends annual departmental budget to administration; approves and monitors office expenditures.
Participates in providing onboarding training of CS Staff, Administration and Faculty including Student Center, online Grade Change Request.
Works collaboratively with District Office, City College Registrars, and College Leadership on the development of initiatives, policies, and practices.
May chair, co-Chair or acts as member of campus committees including HLC, Professional Development, Cultural, Completion Team, Faculty Development Dev Ed.
Assist in planning campus events (GradFest)
Bachelor's degree from an accredited college or university required. Five years of work experience in student services within a college setting preferably in enrollment related services and operations; registration or records
Knowledges and understanding of student information system (i.e. Demonstrated strong leadership and management skills that will ensure exceptional student services and safeguard the integrity and security of all academic records
Excellent organizational and administrative skills
Proficiency in the use of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams)
Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.
SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
Chicago residency is required for all full-time employees within 6 months of hire.
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