Full Time Head of Housekeeping

As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.

Responsibilities

Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.

Inspect guest rooms and public areas to verify quality and adherence to hotel standards.

Provide training, guidance, and support to team members to foster success and professional growth.

Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.

Respond promptly to guest requests and resolve issues with courtesy and efficiency.

Maintain accurate records and ensure compliance with safety and sanitation procedures.

Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications

Experience in a leadership role in hotels, hospitals, or multi‑unit housing as a Housekeeping or Cleaning Supervisor.

Strong attention to detail and commitment to quality standards.

Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.

Ability to motivate and lead a team to achieve success.

Actively engaged and passionate about your work.

Demonstrated professionalism and integrity in all responsibilities.

Benefits (Full‑Time Associates Only)

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long‑term disability options

401(k) program with company match

Discounted room rates at Concord‑managed hotels

Training, development, and career advancement opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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