Head of Operations & Business Management

About the Role
As the Director of Operations, you will oversee all aspects of production, compounding, maintenance, and sanitization within our personal care contract manufacturing facility. This role requires a strategic leader with extensive experience in operations management, ensuring efficiency, cost-effectiveness, and adherence to the highest standards of quality and safety. You will drive process optimization, team development, and operational excellence to support business growth and customer satisfaction.

Responsibilities

Provide leadership and direction for production, compounding, maintenance, and sanitization departments to achieve operational goals.
Develop and implement strategies, policies, and procedures to improve efficiency and ensure compliance with GMP, ISO, FDA, and other regulatory standards.
Oversee daily operations, ensuring production schedules are met and products meet the highest quality standards.
Manage and optimize manufacturing processes to enhance efficiency, reduce costs, and drive continuous improvement initiatives.
Ensure proper maintenance and sanitization of equipment and facilities to support operational and safety requirements.
Collaborate with cross-functional teams, including QA, R&D, and Supply Chain, to support new product development and process enhancements.
Monitor key performance indicators (KPIs) to assess operational performance and implement corrective actions when needed.
Develop and manage departmental budgets, ensuring cost-effective resource allocation and financial accountability.
Lead the training and development of operational teams to maintain a skilled and engaged workforce.
Foster a culture of safety, quality, and continuous improvement, staying informed on industry trends and regulatory changes.

Qualifications

Bachelor’s degree in Operations Management, Engineering, Business Administration, or a related field. An advanced degree is preferred.
Minimum of 10 years of operations management experience in personal care or a related manufacturing industry, with a strong background in contract manufacturing.
Proven leadership skills with a track record of managing and developing high-performing teams.
Strong problem-solving and analytical abilities with a detail-oriented approach.
Excellent communication and collaboration skills to work effectively across departments.
Proficiency in operations management software and tools.

Preferred Qualifications

Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
Certification in operations management (e.g., APICS, PMP).