Head of Programming, Conferences, and Events

Software & Information Industry Association (SIIA)

Full Time

FISD is a division of the Software & Information Industry Association (SIIA) and is the principal trade association for the financial information community. Reporting to the Vice President of Member Relations, FISD, the FISD Program Coordinator provides broad support to FISD operations through website management, communications, database management, and event support. This is a great opportunity for an energetic self-starter to get entry-level exposure to a wide range of work activities as part of the FISD team, and includes occasional domestic and international travel.

Database Management

Manage FISD member contacts and database updates. Data analysis and quality projects as assigned.

financial, training, individual certifications earned, etc.

Identify candidates who have paid for online training and secure training credentials for them training provider.

Coordinate response to candidate emails regarding difficulties they are having with exam provider, training provider, or plaque receipt.

Track payment of FISD invoices for bundles of exams and training. As payments are made, generate and distribute exam and training credentials.

Update databases to reflect candidate passing exam.

Manage distribution of certification plaque to candidates (via outside fulfillment house)

Website Management

Update department website

Create and manage pre- and post-event communications and documents – program pages, slides, agenda, posting of speakers’ slides to web site.

Copy, assemble, prepare and ship meeting materials for shipment.

Provide on-site registration support as needed.

Post-event reconciliation to include marking no shows and adding walk-in to the database. Draft monthly Sponsor Information email to include how to register and collateral logistics.

Draft monthly Sponsor Brief for review and distribution.

World Financial Information Conference - All activities noted above plus…

Reconcile hotel guest lists with WFIC registrations

Manage guest delegate lists for activities – tours, receptions, etc.

Paid Holidays

Health/Vision/Dental Coverage

401(k) Retirement Savings Plan

Hybrid working conditions with three days per week in the office and two days remote

Undergraduate degree and/or least two years’ business experience

Ability to manage multiple tasks, solve problems and schedule work effectively

Microsoft Office

Occasional travel domestically and internationally

CRM experience

CMS experience (e.g., WordPress, Protech)

Familiarity with social media platforms like X (Twitter) and LinkedIn

You have a “customer first” mindset and are obsessive about building and maximizing value for our members.

net with “Program Coordinator” in the subject line.

SIIA believes a diversity of voices leads to better outcomes for our members, our employees, our products and our communities. We are proudly committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political persuasion or Veteran status. If you have a disability or special need that requires accommodation, please let us know.