Head of Facilities Operations & Maintenance

Senior Manager of Facilities Maintenance

Our vision is to be recognized as a world-class leader for providing and coordinating a full array of mobility and community services. LYNX mission is to link our community by providing quality mobility options with innovation, integrity and teamwork.

Are you an experienced Facilities Maintenance Manager looking for a leadership role in a dynamic, mission‑driven organization? Are you ready to lead in a union environment? Join LYNX, Central Florida's Regional Transportation Authority, and oversee the facilities maintenance operations that keep our community moving.

As Senior Manager of Facilities Maintenance, you will:

Oversee all aspects of facilities maintenance operations, including managing union employees in a unionized setting.

Develop and implement preventive maintenance programs, energy management strategies, and cost‑effective solutions.

Manage budgets, service contracts, and special projects.

Ensure compliance with OSHA, safety standards, and regulatory requirements.

Lead and mentor a team, fostering collaboration and accountability.

Essential Functions:

Plans, coordinates, supervises, and evaluates the work of assigned staff; administers work assignments and monitors deadlines, meets with staff regularly to identify and resolve problems; monitors staff adherence to departmental policies, as well as state and federal rules and regulations, develops and implements internal controls to ensure that all division policies and procedures are adhered to, counsels employees to correct deficiencies and takes corrective action as necessary, interprets and applies all pertinent provisions of the Collective Bargaining Agreements and participates in the disciplinary process including conducting investigations.

Develops, implements, and manages a comprehensive facilities program for the servicing of LYNX's facilities and structures, which includes implementing effective facilities maintenance policies and procedures, preventive maintenance strategies and schedules, proactive equipment management/replacement, and conservative energy management strategies.

Advises Director of Maintenance on facilities‑related matters that may have an adverse impact on operations and formulate suitable recommendations to mitigate impact on daily operations.

Inspects all LYNX facilities on a monthly basis, reports findings and recommendations to Director of Maintenance, and initiates and monitors remedial action as directed.

Manages a work order system to track workflow and resources and assess work performance.

Manages facilities‑related service contracts and maintains constant communication with vendors to ensure contracted services are being rendered according to contract stipulations.

Assists with the oversight of special projects; develops project budgets and tracks expenditures.

Assists with the coordination of permit processes required by local, regional, and state jurisdictions and regulatory agencies.

Assists in the development and preparation of the division's operating and capital budgets; identifies and recommends budgetary requirements including personnel and materials to ensure sufficient resources to provide safe and reliable bus service; monitors expenditures in accordance with financial guidelines to ensure budgetary controls and efficient operations; creates requisitions and processes invoices for facilities-related materials, supplies, and services.

Qualifications

Bachelor's degree in Facilities Management, Engineering, or related field.

5+ years of management experience, including 3+ years directly supervising maintenance staff, preferably in a union environment.

Valid Florida driver's license and safe driving record.

Strong leadership, problem‑solving, and communication skills.

Experience in a management role in the public sector, government, or transit environment is highly desired.

Required Qualifications:

Bachelor's degree from a regionally or nationally accredited institution in facilities management or facilities, civil, mechanical, electrical engineering or a related field, plus a minimum of five years' experience in a management role with at least three of the five years directly supervising maintenance staff; or a combination of related education, training, and experience.

Additional directly related experience beyond the minimum requirement may substitute for the required education on a year‑for‑year basis.

Must possess and maintain a valid Florida driver's license and safe driving record.

Desired Qualifications:

Management experience in a union environment.

Government, public sector, and/or transit work experience.

Knowledge, Skills, and Abilities (KSAs):

Knowledge of building maintenance practices, operational plans and procedures.

Knowledge of the principles and trends of transportation, operations, and maintenance of a wide variety of fixed facilities equipment and systems.

Knowledge of preventative maintenance principles and quality management.

Knowledge of the principles and practices of administrative and maintenance management, quantitative analyses, and data processing in order to develop useful management information reports.

Knowledge and experience in developing budgets and forecasting expenditures.

Knowledge of safety, state and FTA regulations and quality assurance functions as it relates to OSHA and environmental operations.

Skilled in facility maintenance metrics reporting and proficient with various software applications, including Microsoft Office.

Skilled in the principles of supervision, training, employee motivation and discipline.

Ability to execute a preventive maintenance program and recommend program modifications when needed.

Ability to facilitate teamwork and provide leadership to supervisors and other personnel.

Ability to analyze and evaluate operations problems and recommend and/or implement effective solutions.

Ability to exhibit a professional, courteous demeanor.

Ability to work in a diverse environment.

Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service.

Work Environment and Special Considerations:

Works in an office environment and requires long periods seated.

Works in maintenance shop environment and involves frequent walking or standing, may include exposure to weather conditions, various fumes, and other chemical agents.

This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading.

This position requires the ability to verbally express or exchange ideas by means of spoken word.

May need to travel locally.

Cell Phone Use Policy: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy.

Mission Critical Workforce Member: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human‑caused emergency or disaster. This position is considered a mission‑critical member of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, will be asked to work during these emergencies or disasters. Therefore, mission‑critical team members are required to prepare their homes and family for the impending emergency at least 48 hours in advance.

LYNX fully commits itself to providing equal opportunity to all persons without regard to race, color, national origin, sex, age, religion, or disability.

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