Head of Project Management

Overview

Modern Remodeling was founded in 1990 and is a leader in the Insurance Restoration Industry. Our primary focus is providing each customer with a positive experience throughout the life cycle of their project. We are looking for a Project Manager to join our team who is knowledgeable, customer service oriented, dedicated, and hard working. The Project Manager position is responsible for converting estimates into completed work, managing costs to ensure project profitability, managing subcontractors to produce quality work, and ensuring that the customer is kept informed during all phases of the reconstruction process.

Compensation

Competitive salary and commission structure, end of year bonus and profit sharing designed to reward top producers

Compensation is based on sales performance and ranges from $50k to $65K

Essential Duties/Responsibilities

Review estimates, establish budgets and project schedule

Coordinate with customers, subcontractors, and vendors to schedule projects

Manage multiple projects simultaneously, while achieving a high degree of profitability and customer satisfaction

Work in conjunction with Estimator and Job Coordinator to ensure timely collection of deposits, progress payments or final payments

Meet service standards established by the Company and the Carriers

Manage timely communications with the customer or insurance carrier

Communicate, document, and obtain customer approval on change orders

Proactively work to avoid issues on the job and resolve any issues that arise in a timely fashion

Conduct site meetings with subcontractors and customers to ensure proper scope, quality workmanship and adherence to building codes are achieved, and that company protocols are being followed

Create and maintain reconstruction schedule to ensure all subcontractors are on task and on time

Ensure all work is completed in accordance with contract agreement

Ensure each project achieves a minimum gross profit margin as determined by company standards

Meet Net Promoter Score of minimum monthly average of 60

Closing the Loop 100% of the time within 24 hours

Candidate Requirements

Knowledge of Microsoft Office applications (Outlook, Word, Excel)

Experience using CRM software preferred

Excellent customer service skills

Outgoing and strong communication skills

Excellent organizational skills

Ability to work in a team environment

Ability to coordinate multiple jobs and tasks within the same time frame

Ability to work in high stress situations and maintain composure

Ability to climb roofs

Preferred Education and Experience

3+ years of construction industry experience

Project Management experience

Insurance Restoration Industry knowledge is preferred

Industry certifications (IICRC and Lead) are preferred

Benefits

Team environment

Competitive compensation

On the job training

Flexible hours

Advancement opportunities

Health Insurance - medical, dental and vision

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