Head of Product Design - Remote (m/w/d)
Whatnot
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it’s trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We’re building live commerce at a scale that’s never been done in the West, and there’s no playbook to copy. As a remote co-located team, we’re inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We’re one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
As a Product Manager on the Growth team, you will own the vision and long-term strategy for new seller growth: how sellers discover Whatnot, make their first sale, and build a lasting business. You’ll find where the biggest leverage sits across the seller lifecycle and set the bets to help us grow as many sellers as possible as large as possible. Design referrals, invites, incentives, notifications, and reactivation as loops that reinforce each other, built on durable platforms rather than one-off campaigns.
Drive systemic unlocks first, then paper cuts. Own seller growth metrics and set the targets, including new seller activation, early retention, and cohort GMV. Decide which questions are worth testing, raise the bar on how tests are designed and read, and turn what you learn into lasting product changes and playbooks other teams can reuse.
You’ll align them on shared goals, influence their roadmaps, and make sure seller growth needs are built into core platforms from the start.
Partner closely with Engineering, Design, Data Science, Marketing, Operations, and seller-facing teams to understand what successful new sellers do differently, and make it repeatable.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York City hubs.
A track record of building growth systems that compound. You can point to loops or platforms you designed that kept producing results long after launch.
Strong data and experimentation judgment: defining the right metrics, diagnosing funnels, sizing opportunities, and combining quantitative and qualitative insight to decide what matters.
Sound judgment in ambiguity, making clear decisions with imperfect information and balancing speed, risk, and quality on multi-team initiatives.
Clear, compelling communication, whether you’re framing strategy for executives or giving a team clarity on priorities.
Experience growing the supply side of a consumer marketplace or two-sided platform
Benefits Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
$280k - $375.5k
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