Front Desk Receptionist (Temporary ASAP)

Receptionist

Job Title: Receptionist

Reports To: Client Services Leadership

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.

Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.

Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.

You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.

Keep the reception, barista, and pantry areas looking pristine and fully stocked

Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality.

A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.

Tech-Savvy: You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).

Education: High School Diploma or equivalent required.

Experience: 13 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

We accept applications for an expected minimum of 5 days from the date it is posted. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.