VP, Head of Product Management

As the VP, Product Manager under the Compliance Workstream, you will be responsible for helping to drive and achieve Synchrony’s business objectives and priorities and will collaborate and build partnerships with key cross‑functional stakeholders at various levels which will be integral to this role.

The Product Manager will bring the vision to life by prioritizing work for the ART Agile Teams overseeing the prioritization of product features and roadmap and providing regular updates to the cross‑functional Leadership Team. A solid technology and operational background, combined with the ability to work closely with cross‑functional support teams—including within an ART (Agile Release Train), agile teams, UX, CX, and various internal business leaders—while managing product delivery, are critical job requirements. This Product Manager should be skilled in the Agile framework, able to lead teams, comfortable with ambiguity, able to operate in a fast‑moving, agile environment, a team player that collaborates well cross‑functionally, and acts as an owner, proactively taking initiative.

Lead roadmap development, feature creation and prioritization under the Compliance Workstream across multiple channels and systems.

Partner with Journey leader, key business partners and Agile Release Trains (ARTs) to prioritize features for Program Increments (PIs).

Maintain product/solution vision and roadmap based on customer value and strategic priorities/KPIs. Act as a SME and work cross‑functionally with other PMs and trains to ensure that larger project vision is being executed and dependencies are being worked on in a timely manner so that their trains' priorities can be addressed when they are at the top of the list.

Support analytics to monitor benefits and financial impacts.

Partner with business owners to ensure feature requirements are reviewed and approved through required tollgates by process owners, legal, compliance and functional/key stakeholders.

Ensure adherence of compliance and corporate governance policies throughout the implementation.

Perform other duties and/or special projects as assigned.

Bachelor’s Degree and 10+ years of relevant work experience in Operations, Technology or other relevant self‑service digital capabilities; in lieu of Bachelor’s degree, high school diploma and 12+ years of equivalent work experience.

8+ years of Project and/or Product management managing multiple programs/projects simultaneously across multiple stakeholders.

Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies.

Experience in Scaled Agile Framework (SAFe).

Proficient in the use of MS Office product suite, particularly Excel and PowerPoint.

Ability and flexibility to travel for business as required.

Experience working with technical teams and guiding the creation and implementation of self‑service products and platforms.

You must be 18 years or older.

You must have a high school diploma or equivalent.

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

The salary range for this position is $110,000.00 - $185,000.00 USD annually and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in‑person engagement activities such as regular business or team meetings, training and culture events.

Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Legal authorization to work in the U.We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.