Client/Customer Support Rep
Hope Springs Veterinary
Job Description
Job Description Make a difference each day as a member of our team!
As a client service representative/receptionist, your duties will be to shine as a stellar customer service representative focused on positive and memorable client and patient interactions.
Responsibilities:
handle day to day clerical work
answer a multi-line phone system along with text messages and email
record keeping
handle financial transactions
support other members of the team
Skills required:
exceptional communication skills for in person and on the phone
confidence and grace under pressure
computer skills
team-oriented and outgoing attitude
professionalism and friendliness
knowledge regarding pet related services, protocols and concerns
Remember that you are the first and last person the client will usually have contact with at any time.
The position does include some night and weekend hours. Previous veterinary experience is a bonus but not required. We are happy to train the right candidate with a desire to learn and excel.
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