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Client/Customer Support Rep

Hope Springs Veterinary

Job Description

Job Description Make a difference each day as a member of our team!

As a client service representative/receptionist, your duties will be to shine as a stellar customer service representative focused on positive and memorable client and patient interactions.

Responsibilities:

handle day to day clerical work

answer a multi-line phone system along with text messages and email

record keeping

handle financial transactions

support other members of the team

Skills required:

exceptional communication skills for in person and on the phone

confidence and grace under pressure

computer skills

team-oriented and outgoing attitude

professionalism and friendliness

knowledge regarding pet related services, protocols and concerns

Remember that you are the first and last person the client will usually have contact with at any time.

The position does include some night and weekend hours. Previous veterinary experience is a bonus but not required. We are happy to train the right candidate with a desire to learn and excel.

Vacancy posted a month ago
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